Paul Haffenden
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Not a bad app at all. However, please for the love of my mental state... Please change the timer setting in the automation section to be able to be typed or hold down the arrows to speed up. Trying to get to 30 minutes on a slider that only reads as seconds (1800 seconds) and jumps all over the place for multiple "individual" devices is mind numbingly boring and frustrating. Please fix it. I'm not able to add a photo to explain.
2 people found this review helpful
Jenn I Byrd
This software is awful, it's the 'control' for a Tucker Murphy automatic cat litter box from Wayfair that you have to set to rediscovery every time you take your phone out of range, meaning the box will not clean or work as advertised unless you're right beside it. There is no status or reconnect or diagnostic option. Literally have to delete and rediscover the device every time. They also advertise 'call if you have questions' and there's no phone number.
2 people found this review helpful
kim kienitz
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New update caused bugs and made using my device more difficult. I use an automatic cat feeder where you should be able to set a time for it to go off. I can not set any more times, it won't update them. I got this device so I could leave for a few days with out having to worry about it malfunctioning with out know, it will send a message saying power off. The only way you can update times and feeding amount is through the app
15 people found this review helpful
Volcano Technology Limited
April 23, 2024
Dear user, sorry for the inconvenience. Please send your APP account, device ID, screenshot or video of the problem to volcano@volcano-smart.com, and attach a screenshot of this comment to us. Thank you for your support.