3.0
13.2K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Wherever you’re headed, our app is designed for Moving Made Easier®. Get an instant quote, start or modify your reservation, track your orders, and so much more, all from your mobile device. It’s the fastest and most secure way to manage your move!

- Pick up and return your rental with just a few taps on your device, any time.
- Sign in with your custom profile to skip the counter and reserve in minutes.
- Get an instant quote, manage your order, and review your rental history.
- Use the live chat feature or email us for 24/7 support.
- View FAQs and resources to answer your questions.
- Quickly find a U-Haul location near you with the products and services you need.
Updated on
Jun 13, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.0
13.1K reviews
Lonnie Elswick
June 9, 2024
App is so frustrating! Takes an eternity to find your location when picking up a truck during non-business hours. Just as others have experienced, when you follow the direction of the notification telling you to view and take pictures in landscape mode on your phone, it refreshes and everything you have worked on in the pick up process disappears with no apparent way of getting it back. So I was unable to do a proper pick up procedure.
3 people found this review helpful
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Jennie Stouvenel
June 11, 2024
This app is a nightmare. It’s slow, crashes constantly, double-charges, and rejects my credit card. Logging in feels like trying to remember a password from the Stone Age. It worked great the first time, and the staff even celebrated, but now it’s a disaster. Shopping with long lines and no staff, plus this app’s issues, is a major hassle. If you enjoy frustration, this app is for you!
2 people found this review helpful
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Aidan Brumsickle
June 3, 2024
U-Haul should invest in a QA team. There's just no way this app was tested with any kind of rigor. The developers should be embarrassed. - it may or may not be able to access your location. This seems to be completely arbitrary. - want to turn your phone to landscape to take better pictures when returning? Bad idea, rotating your phone to landscape and back resets the process and you'll have to take all the pictures again. - want to log into the account you just made on the app? Good luck.
37 people found this review helpful
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What's new

We’ve unboxed important bug fixes and implemented essential security updates to ensure a smoother and safer app experience. Download the latest version of the U-Haul app and Make Moving Easier® today!