I love the app. Easy to navigate and find what you need. Fast shipping, fair pricing, and easy to track packages. I would recommend looking at the size of the items before purchasing anything. It is a little disappointing paying $15 for something you thought was full size, and then receiving something that looks like a sample size. The concealer I bought was a little bigger than my pinky...BUT I love everything I have purchased so far! Ulta-mately 😝 a good app, and a good place for online shopping!
Love the idea of the app. Very pleased that you can shop through the app then proceed to check out but... not user friendly.. slow to load everything.. a little too complex for logging in (always have issues). Combined credit and rewards accounts would be great. Updating to fingerprint security would be awesome.
Great app! Easy to use, and even though it gets a bit glitchy at times, I can tell when improvements and bug fixes have been made. It just gets better and better. My only complaint is that the search function doesn't always work well--sometimes the search results are a bit too broad and encompass products that are technically outside of what I am looking for. But overall, this app is awesome!
I am realllllly upset. I get my entire order ready to go and ive spent plenty of money in store however i know what i want this time and sometimes they're out of stock in store, so i decided to order online. I have 800 some odd points to redeem that the app tells me i have yet theyre choosing how much im allowed to use. I am NOT happy. I should be able to use all the points I want to use. I won't be using this app, ever.
So i have had the app for some time and loved it. Complained to the company via phone call and left a review on the app in September. Hasn't worked since the last update. Gave it plenty of time to get fixed and nothing. Since I can't use it I deleted it. Sad to say been shopping at sephora more because their app works!
I am EXTREMELY ANNOYED that you can no longer use a zip code to locate items in store. You have to let the app use your location, which I keep turned off. This has greatly reduced the usefulness of this app for me. Please let us search by zip code.
We’ve put a little polish on things behind the scenes (bug fixes, app improvements, and such). Stay tuned, because we’ll really glitz things up with new features soon!