Managing my trips is easy, BUT... Why all the push notifications - at all hours of the day and night - that simply say "welcome to your vacation?" If you've pushed one to me this week, that's plenty. I don't need constant reminders that I'm going away; I'm not that far gone mentally that I've forgotten I'm going on vacation the next week. Push notifications with sound at 1am after getting them all during the week leading up to my trip? No thanks.
The absolute worst This app is awful and must be intentionally designed to not be helpful. There's never info about accessing your rental, but there's lots of things to sell you. The only redeeming thing is having the owner's contact info at your fingertips.
Worst customer service Property owner cancelled our rental last minute. HomeAway is not taking responsibility, property owner is not refunding money and HomeAway is suggesting I dispute the charge with credit card company. Never book with this company, if anything goes wrong, HomeAway will not help.
Great service! Ive been using Home Away/VRBO for a few years now and i highly doubt ill ever stay in a chain hotel again! I love this service, easy to use and have NEVER been disappointed!
We were quoted one rate, and then when we agreed to the amount we were told by the owner it was going to be 4 times the amount! That is so wrong! How can they even do that? Don't think we will ever use this again!
Love this app I've used homeaway 4 times now for cabins in gatlinburg/pigeon forge, and Apts in nyc and haven't been disappointed yet.
So many new things!
- An all-new way to search for properties!
- A new filters experience on search!
- An all-new view of property details when you find what you're looking for.
- If you're a favoriting machine, you can now save those offline and we'll sync them when you sign in!
- A new checkout experience!
- Share your itinerary if you booked a trip!
Suppliers, you can now:
- Edit payment amount and dates on a payment request!
- Edit a reservation request!
- Cancellation refund on payments!
Amazing deals for tonight + no credit card needed on selected properties!