Hum: GPS Locator

Verizon Connect

About this app

Hum is the connected car solution that helps you take care of your car and everyone in it. Keep tabs on your car’s health and track of its location. Get peace of mind with crash detection, roadside assistance and more.

The Hum app lets you:

Use GPS to find any of your Hum-equipped cars when you need to.
Check your car’s health from your smartphone and detect issues before you hit the road.
Connect to a certified mechanic for unbiased advice.
Review your vehicle’s location history and detailed stats by trip, such as average and max speed, mileage, fuel usage, trip time and idle time.
Connect with emergency services and have them dispatch help, even if you don’t respond to an agent.
Request help 24/7 for flat tires, dead batteries, lockouts and tows—and then watch the map to track the service provider’s progress to your location.
Capture data on driving events—acceleration, speed, braking and cornering—to help you understand and modify your behavior, or coach others to become safer drivers.
Stay on top of routine maintenance by reminding you when it’s time for an oil change, tire rotation or other service.

Download the Hum app and connect your car to your connected life.

Note: Verizon Wireless data plan required for HumX. Verizon Wi-Fi is available on select devices. Data usage applies. Coverage not available everywhere; see vzw.com for details.

Privacy of your family is a top concern for us, please share your location only with people you trust.

For more information about Hum’s Privacy Policy: https://www.verizon.com/about/privacy/hum-privacy-policy

For more information about Hum’s Terms of Use:
https://www.hum.com/terms-of-use/

For more information about Hum’s Terms of Service:
https://www.hum.com/terms-of-service/

Call: 1-800-906-2501

Ratings and reviews

Decent app, could use an update on timing, since it's always off by an hour. Should pull up and record more information such as, exact speed every second or minute, location, G-forces, along with data from the onboard computer. Call quality on the device is not all that great, and battery life could be improved as well. If you want to pay Verizon to track your car's location and send you a bunch of useless ads, then this app is for you.

Very unreliable as to the parked location of the vehicle. Approximately 50% of the time, the "parked" location is incorrect often by miles. Sometimes the driving history or navigation location may be correct. My average waiting time to speak to a customer service representative was approximately 15 minutes. I do not have confidence in the functionalities of it and as a Verizon shareholder believe that this was not a good investment. I have OnStar on another vehicle and it is very reliable.

DO NOT BUY Hum. App does not crash but that is the only good thing. One vehicle at a time in the app. Driving history does not allow easy navigation to next entry. Sometimes just stops showing location. History has gaps. Trouble codes on car can't be cleared without calling them. Service is ridiculously difficult to talk to. More more more......

What's new

With this release we have made some performance enhancements for a better Hum experience.