Virgin Mobile UAE

11.8K reviews
Content rating
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About this app

Get the Virgin Mobile App for an all-around amazing mobile experience. It’s simple - sign up in less than five minutes and we’ll deliver your SIM right to you.

Join now and save 50% with our yearly plans.

How to get started:
1. Download the Virgin Mobile App, choose a new mobile number or bring your existing one.
2. Build your own plan - you decide how much mobile data, local and international minutes you need.
3. Register your payment card details and we'll deliver your SIM card to you, wherever you are in the UAE. The driver will verify you on arrival - how cool is that!?

What’s under the hood? Features that Make Mobile Better for you:

- Monthly payments with either your credit or debit card.
- Buy more data, local or international minutes whenever you want. We call them Boosters!
- Manage your international roaming packages.

- Bring your current number with you or choose a new one.

GET YOUR SIM DELIVERED – within one hour
- Free SIM card delivery within one hour

- Manage your mobile life in our easy to use app.
- No restrictive mobile contracts, come and go as you please.
- Track your usage of data and minutes in real-time.
- In-app help and support. Never queue in a mobile store again.
- Update your account details in the app.
- To make sure you don’t miss a thing, keep your updates and notifications turned on.

Keep your eyes on the “What’s New” section below. We’re always adding amazing new content on popular demand. Visit our website to learn more:

Virgin Mobile is brought to you in the UAE by Emirates Integrated Telecommunications Company PJSC. Which means that we get to leverage great economies of scale in order to bring you more unique and innovative products and value.
Updated on
Aug 11, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted
11.8K reviews
Dylan Watson
July 22, 2022
It's a great, practical app when it's working. I like that everything can be managed from the app, including adding additional data if you exceed your monthly quota. However, my data has run out there is currently a glitch on the app that won't allow me to add extra data. And there seems to be no other way to add data (eg. website). So it seems I need to rely on wi-fi connections only until my new month activates. Quite frustrating. - UPDATE: issue was resolved shortly after posting 👍🏼
3 people found this review helpful
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Virgin Mobile UAE
July 22, 2022
Hey Dylan, when you run out of data we offer you 200MB with a lowest speed so you can log in to the APP and add booster. If getting any error, please share it with us through App chat or email: we'll be more than happy to help.👍Ghada
Ahmed Zaki
July 17, 2022
I love the Virgin Mobile experience. Everything is so simple and straightforward in the app. With the recent update however, I'm facing a problem when I want to boost my data. I cant access the area where you choose how much GB you want to boost because its covered by this box which talks about all the countries you could call internationally which shouldn't even be there. Most likely a bug. Would appreciate it if it were fixed because now I'm stuck without being able to boost my mobile data.
11 people found this review helpful
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Virgin Mobile UAE
July 17, 2022
Hey Ahmed, we love to hear your feedback so we can make your experience even better💕Kindly share with us your account details along with a screenshot and we'll definitely get it investigated ASAP.👌G
Little Stray Kitten
July 20, 2022
Doesn't work on WiFi. Plus, they seem to do everything to make it difficult for you to update your EID. Had no issue updating my EID with Du and my bank but impossible with Virgin. Also, many SMS short numbers do not work as they don't have SMS agreements with quite a few foreign networks. This is a problem, particularly with banks. I've been a customer for years and nothing has really changed. So, I won't be renewing with them. Tired of the way they make any little thing difficult.
2 people found this review helpful
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Virgin Mobile UAE
July 22, 2022
Hey Little Stray, if you have a valid document definitely you can update it while in UAE. For the SMS short numbers, kindly share it with us through App chat, so we can work to add it in the future. We're working hard to make improvement👍Ghada

What's new

Bug fixes and general enhancements