Virgin Money Mobile Banking

Nationwide Building Society T/A Virgin Money

About this app

Say hello to brighter money from Virgin Money. Up-front products. Red-hot service. Bored with your bank? See what makes us different.


Our current account is where the smart money goes. Along with a linked savings account, you’ll be able to manage your money in our brand new app or online.

With no monthly fees to worry about, and a rate of interest paid on both your current account and linked savings account, you can open your account in minutes and join a trusted brand that’s looking out for you.

NEW - BRIGHTER BUSINESS BANKING IS HERE
You can now manage your Virgin Money
business accounts in our app. The perfect
combination of business expertise and Virgin
innovation - with plenty of perks along the way.

TRACK, BUDGET, SAVE AND PAY

- View and track your transactions with our automatic tagging of your spending. You can even add your own custom tags.

- Budget better by seeing your spending and what you’ve got left at the end of the month. If you’re over budget, we’ll let you know.

- Save cleverly with our savings pots. Pick a goal, create a pot for out and transfer money to it when you can. We’ll do the maths to help you keep on track.


EXPECT SERVICE THAT’S ABOUT SMILES, NOT SALES

Offering everything from current and savings accounts to mortgages, yes, Virgin Money is a bank.

But don’t worry, we never act like one. We’re Virgin first, so our love of service always shines through.

You’ll experience this every time with our customer service advisors. Call them 24/7, or if you prefer, manage your money from wherever you want using our app and online banking.


KEY FEATURES

- Google Pay-enabled. Pay for things with just a tap of your phone.

- Deposit cheques in the app. You’ll usually get your money the next working day.

- Set up savings pots for your savings goals.

- Automatic spend tagging.

- Sign in securely using your fingerprint or passcode.

- View statements & set up and manage Direct Debits and Standing Orders.

- Set up automatic money sweeps if your current account balance runs low to help prevent fees and missed payments.

- Report a debit card lost or stolen


AND FINALLY…

Like any current account, ours is subject to status and eligibility.

Your eligible deposits are covered for up to £120,000 per person under the Financial Services Compensation Scheme. Visit our website for more info: virginmoney.com/FSCSdeposit

Ratings and reviews

Zero Stars. It doesn't allow access to savings accounts with sort codes starting 08 or customers with less than 10 digits in their ID, and no way to fix it. Pointless app. I suppose I'll just have to stick with the website. 🙄 Edit. I even upgraded to a new account, and I still can't use the app, as my customer number isn't enough digits, and the app also says my sort code isn't correct! 🤦. lots of the help pages on the website don't even load either. less than useless.

Terrible App. Almost every time I try and use it I get the "we are having technical problems at the moment try again later" message. I then force stop the app , it then lets me log in. As others have mentioned, some transactions appear more than once for a short time, especially in the mornings. Also when money has left my account for direct debits or standing orders, it shows on the balance, but it's much later until the actual transaction shows and you can see where the money has gone.

it normally works but for a wee while it's going really slow, a few times I've tried to pay for something, I authorise through the app but it doesn't go through, so I redo the payment, some times it goes through but some times it doesn't, so I don't know if it's coming out more than once or not at all. Very upsetting.

What’s new

No big changes this time. Just some fixes behind-the-scenes to keep the app working smoothly.