Virgin Money Mobile Banking

Nationwide Building Society T/A Virgin Money

About this app

Get our app and manage your Virgin Money personal and business accounts in an instant.

You can also use the app to apply for an M Plus Account.

Keep on top of your spending

- View your balance instantly and get alerts by text.
- Send money to personal and business accounts.
- View and add new payees.
- Set up Direct Debits and standing orders in a few taps.

Service you can count on

- Get instant answers from Redi, our in-app digital host, 24/7.
- If Redi can’t help, chat with a friendly Virgin Money team member during working hours.

Track your transactions

- View and search transactions to keep an eye on spending.
- View and download statements.
- Seen a payment you don’t recognise? You can dispute it instantly if something doesn’t look right (personal banking customers only).

Discover offers and rewards (personal banking customers only)

- Explore products and exclusive offers just for Virgin Money customers.
- Get cashback from big brands. Terms apply.
Explore our product offerings with Marketplace (business customers only)
- Access handpicked products, tools, and services to keep you in control of your business.

Manage your card on the go

- Freeze your card if you can't find it (personal banking customers only).
- Order a new card or report it lost or stolen.
- Add it to your digital wallet.

Savings pots (personal banking customers only)

- Pick a goal, create a pot for it and transfer money to it when you can. Goals get results!
- We'll do the maths to help you keep on track.

The serious bits

- Like any current account, ours is subject to status and eligibility.
- Your deposits are protected up to £120,000 under the Financial Services Compensation Scheme (FSCS).

Ready to feel more in control of your money?

Download the app today and take charge of your banking — wherever life takes you.

Ratings and reviews

July 2026 update. Dreadful update and the app is now very unstable and takes multiple attempts to log in. Sick of the "Something has gone wrong. Try again". It was never great, but is now awful! If you do manage to get in the app looks almost childlike!! If this continues then I will move my savings elsewhere. The Virgin/Nationwide tech guys need to take lessons from Barclays and Chase on what a good app looks like and can do. At least I am doing better than my daughter who can't even log in!!

Zero Stars. It doesn't allow access to savings accounts with sort codes starting 08 or customers with less than 10 digits in their ID, and no way to fix it. Pointless app. I suppose I'll just have to stick with the website. 🙄 Edit. I even upgraded to a new account, and I still can't use the app, as my customer number isn't enough digits, and the app also says my sort code isn't correct! 🤦. lots of the help pages on the website don't even load either. less than useless.

Terrible App. Almost every time I try and use it I get the "we are having technical problems at the moment try again later" message. I then force stop the app , it then lets me log in. As others have mentioned, some transactions appear more than once for a short time, especially in the mornings. Also when money has left my account for direct debits or standing orders, it shows on the balance, but it's much later until the actual transaction shows and you can see where the money has gone.

What’s new

We’ve refreshed the app to make it simpler to use and navigate, with key features easier to find. You can also personalise your experience with dark mode.

Enjoying the app? Personal banking customers can leave us a review without closing the app. Head to your profile and tap 'Give feedback'.