Virtuo: Hassle-free Car Rental

5.34K reviews
Content rating
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About this app

Experience car rental on your terms. With Virtuo your phone is your key! Wave goodbye to car rental counter queues, paperwork and hidden fees - just unlock and drive. Choose from a selection of premium cars that are cleaned after every rental and available 24/7.

Book the car you want to hire in just a few clicks on our app.

Forget physical keys - unlock the car via the app and enjoy a seamless experience.

Press the start button and hit the road!

Our premium cars are available for rental in the major cities in the UK, France, Germany, Spain, Italy and Portugal. More cities and countries coming soon!

We’ve gone one step further with our car delivery option. You can select, book and have a Mercedes delivered to your door. Our car rental delivery service is available in London zones 1-3 as well as in Paris, Barcelona, Madrid and Milan. Save time and stress by having your car delivered.

Book from a selection of premium cars. In the UK, you can rent a Mercedes A-Class or Mercedes GLA, from 1 to 90 days with a generous 150 miles per day included. In France, you can rent even more car models (BMW, Tesla or Peugeot). Trip to the sea? Adventure to the countryside? Whatever the occasion we have a car for you.

You can sign up to Virtuo in just a few clicks. Upload your licence and a selfie and we will take care of the rest. With everything done in the app before hand there is no need to wait around in the airport or in car rental offices. You just show up, unlock the car and go - it really is that simple!

Our next generation technology puts you in control of the whole process via our application. Book and unlock your car in just a few clicks. All cars come with Apple CarPlay, GPS, Bluetooth, rear view camera, cruise control and many more options that will make your trip one to remember.

Choose one of our three levels of protection and enjoy your trip with total peace of mind. With Virtuo you can rent a premium car 24/7. Modify or cancel your rental free of charge up to 3 hours before your rental start time (24 hours at an airport).

No more paperwork, no more queues and no more counters, our application really is hassle free. Book and rent a Mercedes from 1-90 days at an unbeatable price. Perfect for a couple of days out of the city, a week away or a month long road trip. There really is no need to own a car!

Whether you are going on holiday, running errands or escaping the city; we are your perfect partner to hit the road. Add up to 4 drivers free of charge and share the driving experience. If your plans change and you want to rent your Mercedes a little longer, just extend your duration or add extra mileage in the application. With Virtuo, anything is possible.

Our Mercedes cars are perfect for a holiday. You can hop in a car in just a few clicks and be on your way. Our generous mileage package and the option to add more means that no destination is off limits. If you’re travelling with the family and need a baby seat then that's no issue; just add it on when confirming your booking.

Customer service is at the heart of what we do. We are proud to offer 24/7 assistance via our help centre where you can reach our team. Our customer service team are prepped and ready to help with any issues you may have. We’re in it together.

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Updated on
Dec 2, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity and 2 others
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted
5.34K reviews
Antoine Lizée
November 14, 2022
After 10: Good. Still issues w/ virtual key. After 2 rentals: Good cars. Booking is easy. Prices are premium but ok. 2 big letdowns in both cases: 1/ The key can't start the car. It is infuriating. The car says that the key is missing when it's not. You need to start the car right when it opens, if you're lucky, it works. I wish we just had a normal key. 2/ impossible to get your car unless you get in with a resident for Gare du Nord. Interphone doesn't work! Also hard to get in/out
43 people found this review helpful
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Virtuo Technologies
July 30, 2021
Hello Antoine, The connection to the car may indeed be lost for security reasons in 2 situations: i. When you move away from the car ii. When you open the doors and the engine is not started within a short period of time. We have transferred your feedback related to the station, we will let the team in charge know about it. Thank you. Virtuo Team
Maxine von Eye
October 13, 2022
Terrible service. Never using them again. We followed all the introductions, and our booking was cancelled by Virtuo a few hours before pickup. Even though we sent all the docs and info several times, they couldn't verify the ID. And the communication was useless. It was always: do this one more thing cause you're almost done. No actual information on what was going wrong and why they needed the same thing over and over again. Extremely time consuming and frustrating, and ultimately pointless.
4 people found this review helpful
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Virtuo Technologies
October 17, 2022
Hello Maxine, thank you for posting a review, and we’re sorry to hear that your experience was not up to standards. Can you please email us at with the #GPmaxine in the subject line? We would like to identify you and further investigate on your feedback. Looking forward to speaking to you soon. Best, The Virtuo team
Cedric Faure
October 2, 2022
Used it for 2 rentals so far. Flawless expérience. The app is simple, Customer service is responsive and clarified all my queries. You can switch from phone to a physical card key if you fear running out of battery. Prices are competitive, picking up a car is super smooth. No kiosk so you can save time and go straight to pickup spot. Inspection was fair. Would highly recommend it. 2 negative points the referral option is unavailable on my app version, and range isn't unlimited so plan ahead.
8 people found this review helpful
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What's new

Virtuo has a new look but our service remains the same: the best on-demand car experience in an app that is more beautiful than ever! The logo is simpler and rounder for better readability. It showcases our new font: Virtuo Build. The interface and the colours are also evolving to be more natural and simple in order to better convey our values and our objective: a more sustainable world where the car is less present and better used.