
Eric Davis
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Can't pay bill due to crashes I'd like to keep my account paid up, but if the app continues to crash every time I open it, that may not be possible. To respond to the vendor: my account is several months old, and the crashing happens intermittently. Reinstallation is never a smart solution. Learn how to catch and handle errors, especially with network issues.
8 people found this review helpful
Vodafone Portugal, Comunicações Pessoais, S.A.
July 28, 2023
Olá Eric, lamentamos a situação, para podermos ajudar e analisar, pedimos que contacte o Apoio Técnico através do chat: https://tobi.vodafone.pt ou do formulário em: http://vfpt.pt/formemail

Jeffrey C
So far so good. I'm an American, living 50%++ in Maia, Portugal. Unfortunately, my language skills are non-existent. Generally, the Voda Portugal app does a good job with English. That said, occasionally pages are in Portuguese requiring translation. Even so, 5 stars as it's completely my fault. I can't expect each countries apps to cater to my language ignorance. Bottom-line: Easy to use, easy to top-off if necessary, great layout with overview of usage and remaining data/minutes
40 people found this review helpful
Vodafone Portugal, Comunicações Pessoais, S.A.
July 5, 2023
Olá Jeffrey, é com grande satisfação que recebemos o seu feedback, pois a sua opinião é muito importante para nós. Poderá alterar o idioma nas configurações da app. Obrigada!

Teresa Matos
I used to point at this app as a good example of intuitive and useful apps for a service. Now, you're bombarded with sales and offers and marketing campaigns before getting to the relevant portions. Worse still, I haven't been able to actually use it for weeks now, as it always gives an error and closes before logging in. Extremely disappointing.
Vodafone Portugal, Comunicações Pessoais, S.A.
January 18, 2026
Olá Teresa. Sugerimos que feche a app e volte a abrir, em definições deve escolher "Gerir Aplicações", selecionar o My Vodafone e “Forçar Paragem” ou “ Limpar Cache”. Sugerimos ainda que verifique se as configurações da APN NET2/WAP estão corretas. Caso a dificuldade se mantenha, pedimos que nos reporte através do chat: https://tobi.vodafone.pt/