My Vodafone

Vodafone Portugal, Comunicações Pessoais, S.A.

About this app

Stay connected at any time and from anywhere. Explore the My Vodafone app for simplified management of all your Vodafone products and services.

Access the My Vodafone app and benefit from all the features:

Usage monitoring
• Check your data, minutes and SMS consumption, and the renewal date of your services;
• Set traffic limit alerts.

Invoices, top-ups and balance
• Check your PAYG balance and do top-ups;
• Get your invoices and activity history;
• Set up Direct Debit and Electronic Invoicing and make secure payments.

Management of all services
• Manage all your accounts and related services;
• Change your plan, upgrade your bundle, and sign up for new services.

Customized offers
• Enjoy exclusive promotions designed exclusively for you.

eSIM
• Swap your physical SIM card for the digital version in just a few steps.

Clube Viva offers
• Check your available points and redeem them for discounts in the online store on devices and accessories.

Happy offers
• Discover exclusive discounts on Vodafone products and other brands in a variety of categories;
• Spin the Happy Days wheel and win prizes every week.

Yorn Shake It
• Exclusive to Yorn clients. Shake your phone for the chance to win a variety of prizes.

24-hour customer support
• Clarify your questions at any time using TOBi chat;
• Check the status of your fixed service.

Download now and access all your Vodafone products and services in one place.

Ratings and reviews

Can't pay bill due to crashes I'd like to keep my account paid up, but if the app continues to crash every time I open it, that may not be possible. To respond to the vendor: my account is several months old, and the crashing happens intermittently. Reinstallation is never a smart solution. Learn how to catch and handle errors, especially with network issues.

So far so good. I'm an American, living 50%++ in Maia, Portugal. Unfortunately, my language skills are non-existent. Generally, the Voda Portugal app does a good job with English. That said, occasionally pages are in Portuguese requiring translation. Even so, 5 stars as it's completely my fault. I can't expect each countries apps to cater to my language ignorance. Bottom-line: Easy to use, easy to top-off if necessary, great layout with overview of usage and remaining data/minutes

Very poor customer service. Our internet connection was disconnected because a technician removed our fiber line to connect a new customer. When I asked for support, I was told to visit a Vodafone branch to get a device to restore my connection. After deciding to cancel the contract, the technician stopped answering calls. I contacted them several times, but the issue was never resolved. Very disappointing service. Finally, I went to a branch and canceled my contract.

What’s new

Improvements to the user experience.