VSee Clinic for Patient

VSee Lab, Inc.

About this app

VSee Clinic is a simple, secure way for you to hold a telehealth consultation with your provider from anywhere. VSee Clinic allows HIPAA-compliant chat and video calls. It’s encrypted, so your patient health data is secure.

Seeing your doctor is easy with VSee Clinic. You can schedule an consultation or “walk in” without an appointment. You can also make credit card payments, review your visit history, and read your doctor’s notes – all from your Android device.

Ratings and reviews

Terrible connectivity issues. I have good internet, but despite that, I lost video/sound feed during an appointment with a doctor once, restarted it, then it happened AGAIN. The app kept acting like the call was going through and counting the elapsed time, but neither of us could see anything other than a black screen. They had to call my cellphone to finish the appointment. After reading the other comments, seems like the app needs work. It's not very reliable.

When on a call, the app fails to keep the screen awake; I have to be constantly hitting the power button to turn the screen back on. This alone makes the app practically useless. Also, the lack of Chromebook support, especially when the web site doesn't support Chrome OS, is utterly unacceptable.

It seems like this app was created as a rush job. The whole thing feels really amateurish. I really can't give any advice on how to make it feel better as I am not really a UI guy, but you folx really need to get one stat. I was also bothered by the fact that this is a video messenger app doesn't have an option to keep the screen awake, so I had multiple screen shut-offs while talking to one of my providers yesterday. Not sure if I can blame your app for this, but audio / video quality was sub-par. My main provider's office has really good network connectivity, but you certainly could not tell it from my appointment yesterday. Video kept breaking audio sync, artifacting and ghosting images were disconcerting to say the least.

What's new

- Show canceled and missed visits in the Past Visits tab.
- Show the visit status on the visit list.
- Show the visit details when a past visit is tapped.
- Improvements for push notifications while the app is in the background.
- Improvement on the intake form customization.
- Fixed presence issue and calling issue while the app is in the background.
- Other bug fixes.