Michael Bath
it's very simple to login to. Nobody needs the extra hassle when they're trying to see their doctor. But most importantly, the connection is always solid. I've been using this for a couple of years now and I've never had a meeting drop! Again nobody wants the extra hassle when they've already got to go see the doctor. The absolute definition of a mobile app: it does what it's supposed to reliably and simply!
3 people found this review helpful
VSee Lab, Inc.
July 23, 2024
Thank you so much for your review! With every new app version, we are introducing new features and improving existing ones. We are sure that your feedback will only help us improve further. Please reach out to us at help@vsee.com, if you need any technical assistance.
Desiree Kyoni
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Terrible connectivity issues. I have good internet, but despite that, I lost video/sound feed during an appointment with a doctor once, restarted it, then it happened AGAIN. The app kept acting like the call was going through and counting the elapsed time, but neither of us could see anything other than a black screen. They had to call my cellphone to finish the appointment. After reading the other comments, seems like the app needs work. It's not very reliable.
49 people found this review helpful
VSee Lab, Inc.
August 10, 2020
Hi Desiree! We're so sorry to hear about your experience. We would like to help. Please reach out to us at help@vsee.com to open a ticket. Thanks!
Katie K
This is the worst app ever. So many issues with connectivity. Doesn't matter if I restart the app, my phone, connected to wifi, or using data. It doesn't work. It only worked for 2 appointment and then it went to poop. I know how to use a phone and video calling. This makes me want rage quit and throw my phone and the nearest wall. Shame on the company! Avoid using at all costs. Using snail mail would vs more efficient than this POS.
6 people found this review helpful
VSee Lab, Inc.
November 9, 2023
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing on your Samsung Galaxy S21 and with the VSee App to our customer support at help@vsee.com? We'll get you up and running.