
Susan Tignor
Horrible app!! The microphone has never worked & the video would only stay on for a couple of seconds!! A very nice Vsee representative spent at least 2 hours trying to get this app to work! We both thought it was finally working. But after doing a test try, we were right back to square one. My telappointment with my doctor was in an hour & it never worked!! I never heard back from VSee & now I'm stuck back with driving over an hour to see certain doctors. (I live a far distance away)
4 people found this review helpful

Desiree Kyoni
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Terrible connectivity issues. I have good internet, but despite that, I lost video/sound feed during an appointment with a doctor once, restarted it, then it happened AGAIN. The app kept acting like the call was going through and counting the elapsed time, but neither of us could see anything other than a black screen. They had to call my cellphone to finish the appointment. After reading the other comments, seems like the app needs work. It's not very reliable.
53 people found this review helpful
VSee Lab, Inc.
August 10, 2020
Hi Desiree! We're so sorry to hear about your experience. We would like to help. Please reach out to us at help@vsee.com to open a ticket. Thanks!

Katie K
This is the worst app ever. So many issues with connectivity. Doesn't matter if I restart the app, my phone, connected to wifi, or using data. It doesn't work. It only worked for 2 appointment and then it went to poop. I know how to use a phone and video calling. This makes me want rage quit and throw my phone and the nearest wall. Shame on the company! Avoid using at all costs. Using snail mail would vs more efficient than this POS.
9 people found this review helpful
VSee Lab, Inc.
November 9, 2023
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing on your Samsung Galaxy S21 and with the VSee App to our customer support at help@vsee.com? We'll get you up and running.