WASH-Connect

WASH Apps

About this app

Mobile payment meets smart laundry!

ONE APP DOES IT ALL

• Convenient mobile pay for laundry
• Check machine availability and get notified when laundry is done
• Tips, Tricks and Laundry Hacks
• Request Machine Service
• In-app Support

FOR NETWORK CONNECTED LAUNDRY ROOMS

See what machines are available and in-use from wherever you are and receive real time notifications when your laundry completes.

IT’S AS EASY AS 1-2-3

Setup an account and fill in the required fields. Add funds using your credit/debit card and then find the machine you want to use and tap pay.

SUPPORT

Need help? We have multiple ways to reach our support team, day or night. Email us at: [e-mail].

**Mobile pay is only available for WASH-Connect enabled machines**

Ratings and reviews

There's learning curve to use the app and machines correctly to avoid starting up a washer when a dryer is what was wanted instead. The list jumped back to the top where the washers are when I went to choose a dryer, so I ended up having to scramble up more laundry to avoid losing money since once started, it can't be cancelled and had to use it. Otherwise, it's easy to use and there's helpful laundry tips in the app as well.

Only use because of convenience so I don't worry about quarters, only reason I'm okay with 1 star. Time on machines never match the times on the app. The app is supposed to notify you when the load is done, never actually does. The money on the app also doesn't reflect correctly on the machines. I have sent messages regarding these discrepancies but nobody ever responds. I have had money taken out only to find out the machine was broken, notified via app, no rerunds.

I feel like this app has gotten worse recently. I find myself having to close and reopen it because it will get stuck when trying to pay. Also the timers have gotten worse too. It won't keep track of which machines I am using. It was never great about this, but now it's worse. I understand sometimes that's not the app's fault, other things change around it and can break it, but still, my experiece has gotten worse.

What’s new

• Bug fixes and performance enhancements.