Kimberly Cannon
Every time I try to open the app, it just sits there loading endlessly. Figured it was bad cell service, tried opening before I left the house where I have wifi. Problem is, by the time I get to the store 10 min away, it wants to reload. Even when I wait in line for 20+ min, it still hasn't loaded by the time I get to the window. Used to work every time I went to the exact same store. App is GREAT if/when it bothers to work. Tried uninstall/reinstall, now it won't do anything at all.
Mary F
80% of the time this app misbehaves, even after multiple troubleshooting steps including uninstalling and reinstalling the app. Customer service is non-responsive to my emails. Sometimes, the store manager will honor one of the coupons, but generally, I'm missing both my points and unable to avail the deals offered. Counterman told me the app is worthless and it's a waste of my time. I'm beginning to agree. We like their food, but now they have lost my business. Sad!
11 people found this review helpful
Emily Goffinet
When you open the app for the first time, it doesn't even ask you to sign in. You have to hunt for that. If I mark a combo as a favorite, then add the favorite to my cart. Checkout is glitched with a gray background. Have to uninstall and reinstall the app to clear the cart and get rid of the error. There is no section to change my pickup "order name". The rewards are great!
8 people found this review helpful