
Angel M
I love Westbury bank and plan to stay with them. However, latey everytime there's a software update or refresh I get an error stating my information is not found. I can't reset password or get into my account without calling customer service . I'm constantly resetting passwords to the point I'm running out of combos the app will accept.

Paul Ley
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Only had to take 18 photos of the same check, 9 of the front and 9 of the back, to get one to be able to "read the bottom numbers of the check." By far the hardest to use mobile app of the three banks I use apps from, and this one isn't even close to the other two. Just go to your local branch and see the friendly folks there instead; it will take the same amount of time! Edit: still the least user friendly mobile banking app of the three banks I use, five years later.
7 people found this review helpful

mgl
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Like the app .Over all it is very easy to use. Like the "instant balance" feature. Mobile deposit is really convenient. Banking with this app is so easy I rarely physically "go" to the bank... except for drive thru ATM. Updated 7/3/20 Like when it works. Over last several months, app has not always worked well. Doesnt always recognise fingerprint. Many "error" messages, especially "not connected to internet" when I am connected then locks out after too many "attempts to log-in". Frustrating...