I mainly use this app to send money to an inmate and my children. All of which are spread out over five states. This app is super convenient, easy to use and speedy! I've had the western union app downloded to my phone for years. The improvement in this updated app is extra-ordinary!!! I've never taken time to rate or write a review for any app but I just had too after not using it for awhile. In the past I've been frustrated with this app but I must admit u've done an excellent job with this one western union!
I am using a Pixel 2 XL with some custom settings for smaller font. But the WU app screen does not fit into the screen as required. It does not even tilt in landscape. Cannot change the country code of my phone number. The previous app was better. I think the updates have some issues.
I really like the app. It's convenient and easy to use. The only issue I have is the charge price. I know that Western Union goes off of a percentage scale, but I believe they could lower that amount just a little bit. Other than that..... It's a great app
The recent update seems to streamline the process significantly more but not risking security. It also made receiving a western union gold number a 1 step task. I've been using this app for 2 years and probably missed out on alot from not having that number. I am glad they are taking the time to steadily research and improve.
I cant add my bank account details for payment options it returns an error no matter how many times i tried. it shows.. "There is a problem with this bank account information, check and re enter it.(C1309)."
It never tells you the exact amount how much it charges you, it told me to pay $15 for transmittion fee, but they stool me $27, it's totally unfair and stealing me extra $12. Please be aware before your send.
Thanks for your feedback. We’ve listened and made improvements to the WU app.
- Bug fixes
The easiest way to securely send money, reload phones, and pay bills worldwide.