Western Union Latin America 2

11.6K reviews
Content rating
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About this app

Introducing the new Western Union mobile app. The power to send and receive money, track a transfer and find an agent quickly and easily is now in your pocket.
With this app you can now:
• Start the transfer in the app and pay for it in cash at the nearest participating WU location or Pay using your credit or debit card Visa or Mastercard (*Only available for Panama).
• Track a transfer directly from your mobile device.
• Get directions, hours, and services available at one of Western Union’s 500,000+ agent locations nearby.
• Receive updates and push notifications about current promotions, offers, and events.
• Access a record of your transactions
• Easily access customer service help.

Any money transfer transaction performed within the countries it is being performed by a local company duly authorized to carry out such activities.
Updated on
Apr 19, 2022

Data safety

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Ratings and reviews

11.6K reviews
Juan Tonina
September 23, 2020
"History" does not work. You lose all progress every time the screen turns off. The "address" field has a very low character limit, so addresses usually don't fit. It asks for a security question? WHAT? That has been a security anti-pattern for the last 20 years. It does not remember most contact details. It does not allow for online payments even after following the steps to unblock that feature. Some services are unavailable often. It is incredibly slow. I cannot access the MTCN of a transfer, so I think I just lost ARS 100k (roughly 650USD) using this broken piece of garbage. I make software for a living, and I have worked in several dozens of apps (some of which were very old). This is without a doubt the worst piece of software I have ever seen. Never, under any circumstances download this app. It does nothing. -------- "Historial" no funciona. Se pierde todo el progreso cada vez que se apaga la pantalla. El campo "dirección" tiene un límite de caracteres muy bajo, por lo que las direcciones suelen no caber. ¿Pide una pregunta de seguridad? ¿QUÉ? Eso es un anti-patrón de seguridad desde hace 20 años. No recuerda la mayoría de los datos de contacto. No permite pagos en línea incluso después de seguir los pasos para desbloquear esa función. Algunos servicios no están disponibles (frecuentemente). Es increíblemente lento. No puedo acceder al MTCN de una transferencia, así que creo que acabo de perder ARS 100k (aproximadamente 650 USD) usando esta basura. Hago software para ganarme la vida y he trabajado en varias docenas de aplicaciones (algunas muy viejas). Esto es sin duda el peor software que he visto. Nunca, bajo ninguna circunstancia descarguen esta aplicación. No hace nada.
21 people found this review helpful
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Anthony McKenzie
December 5, 2018
The app does not work. Whenever I enter my password, it denies it. i select reset, go thru the steps, at the end it still prevents me from logging in. Made multiple attempts, all to no avail. Totally sucks and forces me to wait in long lines to process a transfer.
10 people found this review helpful
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Andres Fernandes
December 21, 2019
This App is HOPELESS. Cannot believe a major global firm would release it. First, I forgot my password after using it once. For the life of me I could not get the app to give me a new one. It said "reset password by getting a PIN." But I kept clicking "send PIN" with my email address and nothing happened. So I scrapped the whole thing, and registered again different phone and email. All well, till it came time to enter the country that I was sending money to. It was Chile, but the App decided it was Argentina, where I am, and it refused to let me enter any other country. HOPELESS. Just pay the extra fees at the store and don't waste your time and positive energy on this.
27 people found this review helpful
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