The app was working fine in my Samsung Note 4 until the last few days. It's sort of lagging when I type something to send emails, very slow and the emails weren't sent properly rather became Drafts and I have to resend and recheck all the sent emails everytime to make sure they were sent. It is time wasted.
I open my email and see 3 new messages and old stuff. I delete 1 and then it shows 6 more new messages. Delete 2 and then shows 3 more new messages and some of my old ones disappear. The new messages are anywhere from 1-12 hours old but don't all populate at same time. Then all my messages don't populate so I can't just scroll to a specific day I have to search for them. However, when I search the same issue happens where not all messages populate. Very irritating and not productive.
Used to work on my Mate 10 but yesterday, it became a problem. I can't compose emails, cannot open the received emails. When i tap the compose email, nothing happens. Same with received emails, the contents won't show up.
This app is phenomenal and I love Yahoo, but unfortunately their customer support is terrible. I was forced to change my password a few months ago, and today, when I went to re-log in, I forgot the password. The phone associated with my account changed (I switched carriers), and from what I can see, if you can't access the phone number, you're essentially locked out of the account forever. Yahoo does not help you since they don't have customer service, and you can't contact them through email either since it doesn't give me the option to on their help website. Very unfortunate because, as I said, the app is great and Yahoo provides a great service. I am going to keep trying, but am not too hopeful. I hope I don't lose this account that I've had for many years.
It was working perfectly until I upgraded my OS. Now it doesn't open at all, worst of all, my phone gets to reboot whenever I launch the app. It's annoying I must say. Now I don't know if the fault is from my phone or perhaps the app isn't compatible with my new OS. 🤢🤢🤢
Just gotten a mail telling I applied to close my account, that if I did not I should open a link they have given to cancelled manually. I don't believe this to be from yahoo team. Have not opened the link. Could be attackers of accounts. Advise.
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