User friendly and convenient. One flaw is requesting a boarding pass has to be done by email/text before it appears in the app, rather than directly. Reduced my score today - app now won't let me check in for today's flight despite entering all the data...
The app is one of the worst airline apps. Downloading the boarding pass is a mystery that works 1 out of 20 times.. Booking a ticket ia almost impossible. I'm really struggling to find a benefit in using this app. There's a lot of homework to do for Swiss Airline.. very disappointed!
The GUI is good and it seems intuitive; however, it would not load my flight info into my mobile using either ticket number or confirmation code... So far it's useless....
Poor process flow for checking in. Does the same as everyone else's Airline app, buy somehow is much less user friendly and vague. Less screens, clearer guide to the process, and more direction are required. Yes it works, but I hate it every time.
Can't book tickets. It detected bot in my phone, Wow! Entering travel and personal details are a pain! However, it had been fine with check in and getting boarding passes!
terrible useless app. cannot checkin, always interrupt with security warnings, seats cannot be reserved
- Stability improvements
- Minor bug fixes
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