KFC India online ordering app

Yum Brands Inc - KFC India Division

About this app

KFC India – Your Chicken, Your Rules 🍗📲
Craving crispy? The KFC App’s got you covered with deals, speed, and a free Zinger Burger to kick things off. It’s not just food—it’s a vibe.
🔥 Why download? Because you’re smart (and hungry):
• 🛵 Order for delivery, dine-in or takeaway – your chicken, your way.
• 🎉 First order? You get a FREE Zinger Burger. Yes, really.
• 🎁 Get a fresh offer every time you order. No kidding.
• 🍔 Access App-only legends like the Double Down Burger that you won’t find anywhere else.
• 💸 Best prices across all channels. Your wallet will thank you.
• 🚶‍♂️ Skip the queue when you order dine-in or takeaway. Be the boss of the line.
• ⏰ Schedule orders, save your favorites, and store your address for lightning-fast reorders.
Download now and turn your cravings into crispy celebrations. Don’t just eat. Feast like a legend—with the KFC App.

Ratings and reviews

The app has so little integration with backend that it should be called a parody of an app. My order was undelivered by the time mentioned and it was still showing delivery around 8:17 pm for more than 2 hours . At the end I never got the product but there's no provision of refund which should be automated. Nor does it show that your order has been cancelled so you should reorder from else.The feedback web page available doesn't allow you to add your city and KFC store so you can never complain.

This is the worst app I have ever seen. Whenever I place an order on it, it shows the order and the payment is also done. Later, when I go to check the order, it does not show the order at all. It logs me out straight away. After that, when I go to sign in, the OTP comes. Even after entering the same OTP, it shows incorrect. Not once, not twice, it shows the same thing thrice. On top of that, if I go to talk to the customer care or go to the counter, they also take half an hour to check.

Very laggy and counter intuitive app plus there is no system for refunds as well. Placed an order , one item was missing , called the store, the store manager said there is no option of refund through the KFC app, they said they will add the missing item in my next order verbally. What is the assurance in that, What if I don't want to order a next time. Do better!

What’s new

This update includes performance optimizations, feature enhancements, and bug fixes for a smoother, more reliable app experience.