Well the app asked if I wanted text message to track order so I clicked yes. Within 2 minutes of placing order I got text saying order was on the way. I thought there is no way they have it ready. I then received a call from my local store and told me they were out if boneless wings and ask if they could substitute traditional wings. Since I had already paid online I said yes that is fine. So after waiting another 25 minutes after receiving text order was on the way I finally got my food albeit not what I wanted.
Not only does this app not work in many places, they know it and will not fix it. I used this app for 2 years or more, worked great...then the dreaded update. Now says technical difficulties, so I called my usual store, they will not honor the deal unless it's ordered through the app that don't work. Asked for the manager of the Lilburn, GA store and was told nothing they can do. Hello to other pizza restaurants. Pizza Hut, fix the app!
As soon as I hit the start order button, the screen looks like it is loading the menu page but then just turns blank even though the app is up to date. It is unuseable. Update: 6 months later, still the same blank screen. I DO NOT recommend this app. Ordering online is alot slower, I am taking my business elsewhere until you guys deal with the BLANK SCREEN!
I tried to order and the app said my session timed out...multiple times... so i gave up and ordered dominos after i checked the app and made sure there were no orders pending. The order had gone through so i ended up with twice what i needed. Dont think i will be using this app again any time soon.
$4.00 delivery price is outrages, especially when you still feel the need to tip the driver. Bought a pizza for $10, tax brought the price to almost $11 then the $4 delivery charge had me looking at $15 bucks. When the young kid pulled up I tipped him $3 thus bringing the total cost of a plain cheese pizza to $18. Wallet didn't feel the special price my eyes saw before I started ordering.
This app works perfectly and covers everything from pizza to other meals or food they can also serve you! Approximation time range for your order is actually accurate as well so that's really great if you need to know if you can spend minutes on whatever you're doing.
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