App is very cumbersome to navigate. It's easier and quicker to just order by phone. At least that way, you can ask questions about what items you can have on you "deal" pizza's. The app doesn't let you know what the toppings limit is for the "2 medium pizza" specials for example, and charges you for going over the limit. Once again, easier and quicker to order by phone. I uninstalled the app!
It's an ok app. There is no tracker to know how long pizza will take. And it doesn't tell you when pizza is done. Also, when you select a deal, it let's you choose options outside of that deal without telling you it changed the deal. So then your paying more than what deal says and not helpful on figuring out why it's costing more than advertised. The layout is really nice though, selecting items is convenient. Just not well formated. And you can't check status of current order, so our pizza was cold because we didn't know if was done it not
I like the app. Its easy to use but I would prefer to call my order in. If using a coupon you have to use the app. We ordered from Pizza Hut at least once a week because they delivered to my home. After a few years they quit delivering to my home because we live 1/2 mile past their delivery route. We only order about every 2 months from them now. Domino's delivers to my home and I hate to say but they now get most of our business now!
Online ordering doesn't represent the offerings accurately of local restaurant. Placed an order for pizzas and one salad. Local restaurant didn't have salads, so called me up requesting credit card info to redo the order without the salad, or to reorder without the salad. You shouldn't have to give your CC to random pizza guy to modify your order you placed online. Sad.
The app was pretty good could use some more details on ordering. I wish my order would have been discovered quicker. About 30 minutes after I had made my order I received a call stating they were out of the stuff crust. I was ok with that then I asked for the pan pizza for my orders. They did not seem to have that either... it was a very frustrating experience. I tried to see if there was anyway for my order to be transfered to another pizza hut in my area and was told they could not do that for me and that i would need to call them to place the order. I asked about the 50% off deal ordering through the app and they pretty much told me I would have to order it from the pizza hut. So I ended up canceling my order due to the horrible customer experience only to find out that the funds were already taken out and the person I spoke with did not give a very clear answer as to how long it would take for the funds to show in my account. I am going to delete this app as its only good for the pizza hut near me. I will not be ordering pizza through that pizza hut again. ☹
I liked the previous version of the app better but this is still functional. The way deals are set up on this app is confusing. For example, if you want multiples of the same deal you use the create another pizza button, but the price in your cart doesn't change until you order the last pizza and add all of them to your cart. Also, you don't know in advance which deals don't work together, so you have to look through them all to see which one will work the best and the hope anything else you want to order will work on a secondary deal...or submit multiple orders.
Bug Fixes & Enhancements
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