Usually i dnt rate apps if they provide service as expected as i paid for......but zoomcars services compelled rather forced me to rate it.... Exceptional service & customer support every time... Raised the bar guys...clean as new car every time...for me >25 times....on time delivery....overall more thn expected.... Just put gud music system in base cars too pls...
The zoomcar app is good for what it does. But the facts that stopped me from rating it 5 stars are: 1. The bicycles of PEDL are not here in South Kolkata. It would be really helpful for daily commuters like us if bicycles are given near metro stations, both existing and upcoming. The bicycles might get a boost in renters if stations are located near Taratala and Behala. 2. With it's car and bicycle facilities in full flow, it would be great if motorbike facilities are also begun. It can be helpful in reducing the crowd and the noise. One bike for two, either college students, office colleagues or love birds.
The worst site ever. I have booked my car before 1 week. They call me before 7 hours of my booking and says your vehicle is not available we will cancel your booking. Worst experiece i ever had. Never trust zoom car. I never made any booking and never ever encourage my friends to make it. Myles and mychoice are much better atleadt they provide alternate vehicle. Hate zoom car.
Experience was good till we returened the car back. The guy collecting the car back absolutely had no idea about the prior condition of the car. He was rude, unprofessional and tried to pin a dent on us. we insisted him to call up the person who handed over the car to us. Its only after confirmation from person who handed us the car that dent existed prior to handover, this arrogant fellow (person collecting car back) shut his mouth.
Zoomcar spread the differentiation on base of geography. If u are from some particular district of haryana then they won't provide cars to you. They are smart enough to give certificate to the residents to particular cities. Should not use service which creates differentiation not based on person but based on their birth place.
Fraud..Fraud..Fraud.. Somebody mistake you will have to pay. DON'T BOOK THE CAR Better to book OLA Or Uber Booking ID JPS62GI80 It is not advisable to take zoom car for long outstation journeys as there is always chance of some minor scratchs on car they are charged you with flat Rs 10000. It will make your journey more expensive. Where as other options are better they provide you car with driver.
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