Everything was perfect only one thing I would like to suggest that they should provide proper mobile charging point in car. They just have 12 V plug in car socket. And for an adjustment a music system with USB connection ,through which they expect us to charge our phones which is not possible for latest phones with fast charge facility. As we are tourists and we use our Google map aunty all the time , which drains our phones 🔋. So please provide a proper USB socket for mobile charging. Thanks for your kind services...
Took a KUV 100 in Vijayawada this weekend. Car was extremely filthy. Yeah as nasty as a garbage disposal area. Reason: "only customer's app can unlock the car". So yeah roll in filth coz we are paid to watch by the sidelines. The person at the site obviously locks the car on ending the trip so next Booker obviously suffers more. Kudos!!!
I returned the car neat and clean yet I was charged 500 cleaning fees. When I went to fetch the car, staff there was stubborn. I received the car late because the staff was having a nap. It was my first experience with zoomcar which turned out to be unsatisfying. The boy who received the car back from us was trying to unnecessarily charge with various accusations..
I have tried contacting to all the contact numbers they provided but still there's no one to take any responsibility. If I meet any unexpected happening I can't believe they will be available to help me with any of my concern. Poor development to make fool of users. Either give a good support or close this stupid business.
Booked ford ecosport from pune location . After booking received an email about rules and regulations to follow which says speed limit is 125 km/hr. Before 2 hours of booking got message that vehicle is installed with speed governer limiting speed to 80 km/hr. I called customer support and they told me this is new government rule and their new vehicles are installed with this gadget. Okayyy...i do not have any problem with the rule but why they are communicating it hour before and not at the time of booking. Even their email says speed limit is 125. Pathetic..
U guys have providing gud service. After a long experience of zoom u can add a option of fuel charges by us with unlimited KM's. This vl help most ppl to book cars in zoom. Just give a trial fa some days if it doesn't work thn cancel.
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