DCTA GoZone On-Demand

Via Transportation Inc.

About this app

The GoZone app makes it easier than ever to move around Denton County, TX! With a few taps in the app, book a ride and we’ll pair you with others headed your way.

What we’re about:
SHARED.
Our tech matches people headed in the same direction. This means you’re getting the convenience and comfort of a private ride with the affordability and efficiency of a public one.

AFFORDABLE.
Rides are priced comparable to public transportation, and you can add people to your bookings for even less. GoZone offers one of the most affordable rideshare options in the nation!

SUSTAINABLE.
Sharing rides reduces the number of vehicles on the roads, bringing down congestion and CO2 emissions. With a couple of taps, you get to do your part to make your city a little bit greener and cleaner, every time you ride.

How does GoZone work?
GoZone is an on-demand travel concept that takes multiple passengers heading in the same direction and books them into a shared vehicle. Using the app, input your location and we’ll match you with a vehicle going your way. We’ll pick you up on a nearby corner and drop you off within a short walk of your chosen destination. Now for the clever bit; our algorithms provide journey times that are comparable to a taxi and much more convenient than other modes of travel, making public transportation easier than ever before!

How long will I wait?
- You’ll always get an accurate estimate of your pick-up ETA before booking.
- You can also track your vehicle in real-time using the app.

Questions? Reach out at [e-mail].
Loving your experience so far? Give us 5-star rating with your feedback!

Ratings and reviews

Gozone: for when you wanna spend the first 30 minutes of your day searching for a ride by clicking a half million times just for the app to search for all of five seconds and tell you no one's available. Then you give up and take a $10 Uber anyway. FIX THE QUEUES. And every time I close the app now, it logs me out. So I can't stay logged in, can't get a ride when I am logged in. What does this app even do correctly? You get 2 stars. When the app does work, it's fine, but it's been unusable.

Used this for about two years and have had steadily worse service but can't afford to uber everywhere so just have to deal with it. Before, the app was buggy here and there, but now it is every time. Last few week every other trip has had a 30 min wait that lead to my driver being right around the corner only to then be moved to a different driver with another 30 minute wait. Do not try to call customer support they are completely useless.

Horrific. I used it a bit and experienced long wait times and even longer drop off times for locations that were nearby, but those were fine. When a driver stops to take a smoke break while playing inappropriate songs in the car explicitly telling women to flash men, that is something else entirely. If this was a friend's car, that'd be different. This is a city service. Beware of reporting, they don't respond to emails and have outsourced their phones. Travel in groups and stay safe.