Mein dm

dm-drogerie markt GmbH + Co. KG

About this app

The new Mein dm app has many attractive advantages and features!

Smart pocket-sized shopping? With the Mein dm app you not only have the opportunity to buy your favorite products, but also access our glückskind* and PAYBACK services. In addition, you will find all your coupons in one overview here.

The login takes place via your existing My dm account. The app is thus tailored to your personal needs. By linking your Mein dm account to the PAYBACK account, you can enjoy many other services.

Download the app and let's go
1. Download the Mein dm app to your smartphone
2. Log in with your Mein dm account data or register for a new customer account.

The best features at a glance
Home and dmLIVE
As soon as you call up the app, you get your own start page. Here you will find various highlights and recommendations as well as a selection of new products. You also have direct access to our live video shopping format dmLIVE from here.

Get an overview of the range
With our search function, the entire product categories and our scan function, you get a quick and easy overview of the range. Simply click through our range, search for specific brands or scan products, view previously purchased products, add them to the watch list, share the watch list with friends or start shopping straight away.

Find your branch
You can use the branch finder to search for branches near you. This gives you quick access to service information. You can note your preferred branch in the app and thus display not only the online availability but also the inventory on the product pages and check your shopping cart for express collection.

All your coupons in one
In the "Coupons" area you will find an overview of the current discount coupons from dm. Here you will not only find your glückskind* coupons, but also your Mein dm and PAYBACK coupons. To see more details, tap directly on the coupon.

One app for all dm services
From now on you will receive all dm, glückskind* and PAYBACK coupons in just one coupon center. This makes the process from activating the coupon to redeeming it in a branch or when ordering online as easy as possible.

Step 1: Activate Coupons
Use the "+" button to add individual coupons to your account. You can redeem these in your branch or with online orders. You can find the redemption conditions and further information on the respective coupon.

Step 2: Redeem coupons
Redeem coupons in store
You will find your customer card in the “My dm” area. To redeem all activated coupons, you can scan your QR code during the payment process in the branch.

Redeem coupons in the online shop
All activated coupons that match your order are automatically included in the shopping cart. If an activated coupon does not match your purchase, it remains active and can be redeemed for your next purchase.

Completely individual with "My dm"
You will find your watch list in the "My dm" area, and services such as glückskind* and PAYBACK are also available to you. Thanks to the link to your PAYBACK account, you will receive your purchase history with product recommendations and can collect PAYBACK points with every purchase in the app. In addition to "Help & FAQs", you will also find your customer card here.

What matters is your opinion
We want to constantly improve our app. That's why we look forward to your feedback. Please note that you will not receive a response to sending feedback. If you have any further questions or problems with the app, please refer to "Help & FAQs" or use our contact form.

*only available in Germany

Ratings and reviews

Would be nice if I could see my purchase history somewhere, a sort of digital receipts or some such, so I could actually keep track of what I bought and when. Literal pictures of what gets printed at the cash register would be fine, I'm not sure why this needs to be pointed out, it seems pretty common sense to me. Also, more intuitive management of points per account (including companion cards!), without websites and redirects, please....

Too many push notifications, which cannot be turned off. Also if I want to go into my account details, it opens a link. If I want to check on notification subscription, it opens a link. There is soooooo much room to develop.

App not working properly, it kept kicking me out every time I wanted to proceed with payment. Their customer service is extremely slow in responding to emails. After 10 days I received a generic email from them saying they have forwarded my request to the relevant department.