Ortel Mobile

15.4K reviews
Content rating
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About this app

Register for tariff options, top up credit and check included units – simply install the Ortel Mobile App and you're ready to go!
With the Ortel Mobile App, you can keep an eye on all important pieces of information about your Ortel Mobile SIM card.

The app also offers you the following facilities:
✔ View your currently registered tariff options and their remaining units at any time
✔ View detailed information and register for suitable tariff options at any time
✔ Replenish new highspeed volume for your Internet option at the tap of a button
✔ Keep an eye on your current credit at all times
✔ Top up your credit quickly and easily
✔ Check the costs of all connections and transactions
✔ Keep up to date with the latest campaigns and promotions

☆ The app is of course updated regularly to meet your needs. If you are unhappy with our service for whatever reason and feel compelled to give us a poor rating, please first send any errors or suggestions you may have directly to app@ortelmobile.de since we cannot reply directly to criticism and feedback in the comments/reviews. We will then try to find a solution promptly. Thanks in advance!

Please remember that a mobile data or WLAN connection is required for using the app.

Once you have successfully downloaded the app, the English version of the Ortel Mobile App will be available to you.
Updated on
Jul 6, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

15.2K reviews
A Google user
May 9, 2019
Changing subscription sometimes does not work properly & I loose money thinking it changed it. Also, I am not the only one annoyed by the SMS (verification?) on launch. Maybe you can add support to Google Authenticator? The app also doesn't work at all at times, like: failing to load & crashing. I do realize that you are a budget telecommunication service (no offense), but please do try to stabilize the app.
48 people found this review helpful
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Lyshun C
October 23, 2022
They will steal your money. Honestly... just get another service provider. They will take money from your account then they'll put a 'data protection lock' on your account that forces you to put more money on your account if you want to use your own data. They've also been advertising extra data for who knows how long..!!! So when you buy on app (which I do) they don't give you your extra data. DONT WASTE YOUR TIME unless you want to keep spending unnecessary extra money for their "services"
9 people found this review helpful
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Mabel Ho
October 3, 2022
Worst mobile service ever. Bought SIM at the airport and was told no problem with service on Wangerooge, island in Nth sea.But I got 0 cell service. €29.95 for emergency calls only. In the end I used Telekom's wifi near info office. People, better go to city and get Telekom or Vodafone, you can even use their wifi. Where can I write to complain about them? I want my money back.
8 people found this review helpful
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What's new

- bugfixes
- optimisation of the app features