Ortel Mobile

14.9K reviews
Content rating
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About this app

Register for tariff options, top up credit and check included units – simply install the Ortel Mobile App and you're ready to go!
With the Ortel Mobile App, you can keep an eye on all important pieces of information about your Ortel Mobile SIM card.

The app also offers you the following facilities:
✔ View your currently registered tariff options and their remaining units at any time
✔ View detailed information and register for suitable tariff options at any time
✔ Replenish new highspeed volume for your Internet option at the tap of a button
✔ Keep an eye on your current credit at all times
✔ Top up your credit quickly and easily
✔ Check the costs of all connections and transactions
✔ Keep up to date with the latest campaigns and promotions

☆ The app is of course updated regularly to meet your needs. If you are unhappy with our service for whatever reason and feel compelled to give us a poor rating, please first send any errors or suggestions you may have directly to app@ortelmobile.de since we cannot reply directly to criticism and feedback in the comments/reviews. We will then try to find a solution promptly. Thanks in advance!

Please remember that a mobile data or WLAN connection is required for using the app.

Once you have successfully downloaded the app, the English version of the Ortel Mobile App will be available to you.
Updated on
Nov 2, 2021

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App activity, App info and performance, and Device or other IDs
Data is encrypted in transit
Data can’t be deleted
14.9K reviews
A Google user
May 9, 2019
Changing subscription sometimes does not work properly & I loose money thinking it changed it. Also, I am not the only one annoyed by the SMS (verification?) on launch. Maybe you can add support to Google Authenticator? The app also doesn't work at all at times, like: failing to load & crashing. I do realize that you are a budget telecommunication service (no offense), but please do try to stabilize the app.
28 people found this review helpful
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A Google user
January 23, 2020
intentionally constructed so you make irreversible mistakes and waste your money...all customer service says is "tough luck, sucker!" They refuse to make any changes or refunds. Worst customer service in the business. You put your money on your account, and instead of applying it, they waste it, and then delete whatever remains. There are so many others out there-don't use this one! They will not be around long, since they would rather cheat you out of 15 euros than have you pay them 360 yearly.
18 people found this review helpful
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Iman Soliman
June 23, 2020
I tried 5 times to register but failed due to an error. Despite that not able to book the allnetflat. And this after buying credit. Very annoying. Also no shop to talk to.
14 people found this review helpful
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