nextbike by TIER

4.3
41.8K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Find your bike, get on it, and start cycling immediately - around the clock, with your smartphone! All you need is the nextbike by TIER app. It simplifies rentals, returns, and always shows you bikes near you.

To rent, simply select the bike, scan the QR code or enter the bike number - and off you go! You can return your bike at one of our stations or in the flexzone. The map function in the app helps you to find the right return location. With our app you have everything at a glance: manage your customer account, redeem vouchers, discover news, give feedback or contact our customer service.

The app can be used for all nextbike brands. Once registered, you can also ride in other brands. From now on, TIER vehicles will also be displayed in selected cities on the nextbike by TIER app. You can rent these vehicles via a deep link in the TIER app.

Once you register in your favorite city, you can ride a bike in all the other cities, too like e.g. Styr & Ställ in Gothenburg, City Bike Linz, or Arriva bike.
Updated on
29 Sept 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance and Device or other IDs
This app may collect these data types
Location, Personal info and 2 others
Data is encrypted in transit
You can request that data be deleted
4.3
41.8K reviews
A Google user
23 October 2018
Most of the time, you can eventually get a bike rented. You may even be able to return it, although you'll often be charged a fee for no reason and have to call to get it fixed. The app crashes, the QR reader doesn't work 80% of the time even in perfect light conditions, and it often shows bikes that simply aren't there. Pair that with the super poorly maintained bikes, and you have a perfect headache for anyone who tries to use it. I've had three broken bikes in a row, and when you realize and try to swap it out, you get charged a fee.
11 people found this review helpful
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nextbike
25 October 2018
Hello, we're sorry that you had problems with the rental and with the app. We are constantly working on improving the app and fixing problems. In every city there are also service teams who maintain the bikes. If you see a faulty bike, you are very welcome to pass this on to our customer service, which is also available 24/7.jr
A Google user
6 October 2018
This app is completely flawed for the Pittsburgh location. When you try to select the location either way it doesn't even default to the correct country code, doesn't send you a pin, and therefore you can't even try to register to rent a bike. Still have yet to receive a pin code. Please fix your coding! I would give this app zero stars if I could since I couldn't even use it!!
9 people found this review helpful
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Stefan
12 September 2022
Just started with the service and it seems rather like a rip-off: the payment intervals are coarse so that you end up with 2Eur for only 16min, but much worse is that by misleading instructions "return anywhere in the service area" they trick you into huge arbitrary service charges if you are not parking exactly on a station. Getting in contact with the support staff then is a terrible experience in its own, confirming that tricking you in hidden service charges is the busines model. Be careful!
3 people found this review helpful
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nextbike
12 September 2022
Hey, To avoid unexpected fees, check out our zones in the app map. More detailed explanations can be found in the nextbike app under "prices". We're sorry you had a bad experience with our customer service. Our service team does its best to solve all your concerns competently. We hope to roll with you again, Best regards, your nextbike by TIER team

What's new

The nextbike app is regularly updated by us. Our goal is to improve the app continuously and to provide you with an optimal user experience. In this update we have therefore made the following changes:
- nextbike by TIER branding
- TIER scooters are visible for selected cities
Do you like our app? Rate us, please! Your feedback makes the difference and helps our developers to improve the app continuously.