MeinMagenta: Handy & Festnetz

Telekom Deutschland GmbH

Contains ads

About this app

All important information about Telekom services such as data consumption, contract, bills, credit, order overview and much more – in one app.

CHECK DATA CONSUMPTION & COSTS:
With the MeinMagenta app you can view your remaining data volume at any time. If your data volume has been used up, you can simply book a DayFlat or SpeedOn pass.

RECHARGE YOUR PREPAID TARIFF CREDIT:
Use MeinMagenta to check your prepaid credit on your cell phone as well as the remaining minutes and SMS quotas at any time. You have three convenient options for topping up your credit: instant top-up, top-up code and automatic top-up.

VIEW INVOICES:
With MeinMagenta you have access to your monthly bills. See at a glance what has been paid or credited and whether your account is currently balanced.

OPTIMIZE INTERNET AND WIFI:
Easily check from anywhere whether everything is OK in your home network with WLAN and router. View all connected devices. Easily set up your Telekom router, mesh WiFi amplifier and MagentaTV. Use helpful functions for tips and to solve problems directly. The functions for “Internet at home” can be found on the homepage, directly under your landline contract.

MAGENTA MOMENTS:
As a customer, you benefit from our exclusive loyalty program! With Magenta Moments you can expect special gifts, benefits and surprises on a regular basis. Whether mobile communications, streaming or shopping - we thank you for your loyalty.

ARTIFICIAL INTELLIGENCE FOR YOUR QUESTIONS:
In the Magenta AI section, you can get accurate and quick answers by either using your voice or typing your query. Together with our partner Perplexity, we provide you with helpful and summarized answers to all your questions. For your Telekom concerns such as contracts, invoices, orders or disruptions, Frag Magenta, our digital assistant, will help you around the clock and without any waiting times.

HELP AND SERVICE:
With MeinMagenta you can solve common concerns yourself in no time. Clear help categories, solution assistants and a convenient full-text search will help you.

APP WIDGET:
Quickly view your data usage without opening the app on your phone.

We look forward to hearing your opinion at www.telekom.de/community

Have fun with the app!
Your Telecom

Ratings and reviews

Instead of providing useful information to customers, this app is pretty much just an advertisement platform. Sure, you can change your contract, see how much data you have left, but those are very basic features, nothing to write home about. Meanwhile I can't even see how much my current mobile data plan costs per month, leaving me guessing how much I should top up. Just use the web interface instead.

I can not believe how bad this app is. Suuper bulky and slow, barely any features, just redirection to an online interface (which has been poor for years, cant even unsubsricbe from newsletters without a hassle). Unless, of course, you wanna upgrade and pay more money. Those features work. Telekom feels like a lazy giant to me, not putting a lot of effort into its interfaces.

I'm a new customer with Telekom and I'm unable to add my contract to the app. The "Add a service" button, which seems to be the button I'm supposed to use, leads to a blank screen. Everything I need to know is (presumably) available on the website as well, but the app as it is right now is simply unusable. When the time comes for me to renew my contract, this poor app experience could be a deciding factor in whether I stay with Telekom or not.

What’s new

Wählen Sie Ihr Unlimited-Paket jetzt direkt in der App: Durch Zubuchung einer PlusKarte für 19,95 € zu Ihrem MagentaMobil M oder L Tarif surfen Sie mit allen Karten deutschlandweit mit unbegrenztem Datenvolumen.

Jetzt die neueste Version installieren und bewerten.

Vielen Dank für Ihr Feedback!
Ihre Telekom