
John Scheibel
I use the app because it is the only way I know how to change the bass/mid/treble for my hearing aids. But otherwise there aren't many useful features. That's ok because I don't need much. What is annoying is that about half the time I want to connect I have to un-pair/re-pair my hearing aids in order to connect. I have several bluetooth connected devices and this only one that gives me regular trouble.
5 people found this review helpful
GN Resound
September 26, 2023
Hey John, we are really sorry for the trouble, and we appreciate you bringing this issue to our attention. Could you send details of what you are experiencing to our support team at resoundappsupport@gnresound.com? Thank you.

S
It effectively allows me to calibrate/configure my hearing aids. It does that, so I don't dislike it too much. My problem is with the audio streaming feature. I don't like it and the sound quality is poor. I wish I could turn it off but I can't. It automatically streams to my hearing aids even when I have something else I would rather use paired. The streaming also frequently drops if I try to use it. If I could just turn off the streaming feature and keep them paired I wouldn't even mind.
21 people found this review helpful

Kevin Divine
I can now finally say that the Smart 3D app is working!! I had a Samsung Galaxy S10 and the Smart 3D app would never connect with the hearing aids unless the phone was reset every time I wanted to change the settings of BOTH hearing aids. Some times one or the other would work, but unless I reset the phone never both. Now, I finally replaced my phone with the Samsung Galaxy Flip 5 and voila, they work every time, without rebooting! I am so happy!
11 people found this review helpful
GN Resound
August 22, 2023
Thats great news. If there is anything we can do for you, just let us know at resoundappsupport@gnresound.com! Have a wonderful day!