
Patrick
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A giant pop-up blocked my app asking for feedback when I went to change my program to TV streamer, so here it is. Your app is trash and feels like a joke. It takes 30 seconds to even start. When using the TV Streamer, the phone is unusable as any video or audio that plays on the phone will disconnect the hearing aids from the TV and switch to phone audio. Please add ability to lock the audio. A lot of times it randomly disconnects and plays audio in only one ear.
9 people found this review helpful
GN Resound
January 22, 2024
Hey Patrick, we sincerely apologize for the troubles you are having. We'd be happy to take a look into this for you, please contact the support team at resoundappsupport@gnresound.com. Thank you.

Steve
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the hearing aids worked well with my phone except calls and audio quit working after updating the software. Re-pairing the hearing aids doesn't help as it used to. Completely uninstalling and reinstalling the software and another pairing seems to have resolved the issue to some extent. However, re-pairing the hearing aids is still necessary occasionally.
9 people found this review helpful
We sincerely apologize for the troubles you are having. We'd be happy to take a look into this for you, please contact the support team at resoundappsupport@gnresound.com. Thank you.

Chris Nicholsen
Not impressed at all!!! I have $11 earbuds that stay connected better. They randomly cut on/off. If using for media, they are dreadful. If a call comes in, there is such a delay that the other party hangs up. Like others have mentioned, the app is horrible as well and appears to cater towards IOS users only. The demo mode shows features that are missing regularly. And all your see is the same response "Hey Customer, please contact us..." Go fix your stuff so we don't have to contact YOU!
11 people found this review helpful
GN Resound
August 11, 2025
Hey Chris, we sincerely apologize for the troubles you are having. We'd be happy to take a look into this for you, please contact the support team at resoundappsupport@gnresound.com. Thank you.