4.2
154K reviews
5M+
Downloads
Content rating
Everyone
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About this app

Enjoy the easiest way to manage your accounts and services, with features customised just for you.

Get things done your way in just a few clicks on the du App:

- Check your consumption and balance
- Pay or recharge your line
- Pay or recharge for a friend
- Check for special offers
- Change your plan
- Purchase data and roaming add-ons
- Purchase our products
- Manage your accounts
- Get chat support
- Book an appointment to visit the nearest du store

We update our app regularly to always meet your needs so you can always get things done your way.

Enjoying our app? Rate us or write a review.
Updated on
Feb 29, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
151K reviews
Elbert Pamintuan
April 12, 2023
Customers service doesn't help much (i think not at all) and asking for high ratings by the end of the call without even solving the issue. They changed my postpaid plan without me knowing. and later i asked to return my plan which i did request many times. But they can't due to the plan im using for years(6) is only limited offer. but instead they offered me with the same fees but rubbish benefits. The worst part is that when you call they'll tell you to visit their shop and vice versa.
57 people found this review helpful
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EITC, du telecom UAE
April 12, 2023
Hi, kindly forward your account number & the details to mobileapp.support@du.ae to check further. Thank you
Nomikhan
December 10, 2023
I have to say, it takes special talent to make a sim service app so terrible, so buggy and so inconvenient that it's easier for you to just buy credits conventionally thru SMS. The purpose for an application is to make things convenient, yet for years this app has only made it incredibly frustrating for me to even think about getting a data package. Every update is pointless, as things will always inevitably be broken with this app. Bravo DU team!!!
154 people found this review helpful
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EITC, du telecom UAE
December 10, 2023
Hi, kindly forward your account number & the details to mobileapp.support@du.ae to check further. Thank you
Dave E
January 6, 2024
Terrible, crashes all the time. Couldn't recharge, had to go to the shop, the guy there thought there may be a minimum amount to charge (even though it offers various options, but crashes when you try it). The chat AI is the worst I e ever seen, so yes another visit to the shop. Then tried to cancel monthly charge, you guessed it chashed again. Trying their competitor Etisalat next time, dont need this hassle
19 people found this review helpful
Did you find this helpful?
EITC, du telecom UAE
January 7, 2024
Sorry to learn that. Kindly forward your account number & the details to mobileapp.support@du.ae to check further. Thank you

What's new

- Customers can now Recharge and Pay their Bills using Google Pay and Samsung Pay wallets.
- Customers can set Auto-Recharge for their prepaid lines.
- Bug fixes and general improvements.

We keep updating our App regularly to always meet your needs.
Enjoying our App? Rate us or write a review.