3.8
460 reviews
100K+
Downloads
Content rating
Everyone
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About this app

With the MyNorthwell app, you can manage visits, connect with providers, access results, join appointment wait lists and more. Simply download the app and create an account to get started.

Features:
• Book, cancel and reschedule appointments.
• Join our wait lists and get notified if an earlier appointment time becomes available.
• Use eCheck-In before your appointment to save time when you arrive.
• View test results and receive notifications of new results.
• Manage and view summaries of current health issues, medical history, medications, immunizations and more.
• Send messages to your care team or non-medical inquiries to customer service.
• Grant account access to caregivers and providers.
• View billing statements and make payments.
Updated on
Dec 16, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 8 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.8
449 reviews
Inuyasha
February 13, 2025
The latest update dropped support for many fairly recent versions of Android. Not everyone buys a new phone every year. Edit:response to dev comment: the app states to update to the latest version to continue using it, but the latest version will not install on Android 11 and older. It is not an account issue, is it an app issue. They blocked old versions from accessing the dashboard, while preventing users from updating.
29 people found this review helpful
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Northwell Developer
February 13, 2025
Hi, we apologize for any issue you might be having! Please send the details of your issue to accountsupport@northwell.edu and include Ref#86489 so we can assist you as soon as possible.
Mahwish
December 14, 2025
I love the app, all activities are clear the care team is clear and uploading relevant documents is clear. the only time I see glitches is once I have seen a test result and I would like to view it again it does not work. I sign out and sign back in and it starts to work again. I wish that sign out and sign in wasn't needed to refresh and see live updates but over all the app is great!
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Northwell Developer
December 30, 2025
Hi - thank you for your feedback!
Acenaia Fall (Ace)
November 7, 2025
App loads better now that it is updated to Epic. I haven't attempted to schedule appointments yet, however. But the rx list is absolutely abysmal. There's no way to organize the list and so prescriptions that I get every month (controls; they cannot come with refills) are clogging the list. I'm hesitant to just "remove" all the old prescriptions, but there should be an archiving solution for empty/used rx's. Older folks will definitely have issues using the app for refills.
2 people found this review helpful
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Northwell Developer
November 8, 2025
Hi, we would like to help resolve the issue and need additional information. Please contact us directly at mynorthwellsupport@northwell.edu.

What’s new

Miscellaneous fixes and improvements.