
Valerie Peters
Love being able to access medical whenever necessary. My issue is that you were once able to compare test results with past results, that feature is no longer available. And you were once able to click on terms and web search the meaning, no longer able to do that. PLEASE bring those features back!! It made tracking and understanding results much easier.
24 people found this review helpful
Epic Systems Corporation
March 24, 2023
Thank you for your review! We always welcome feedback as we make constant improvements to the app and hope we can earn a 5-star review from you in the future. Please contact us at MyChartSupport@epic.com with any additional feedback.

Kára Renée
I can't stand using this application. I can have full signal and also be connected to wifi, and it still will continue to load and then display a message to either try again later or to check my internet connection. Really frustrating when you receive emails for test results and can't even access them. I would much rather use FollowMyHealth. I never encountered a problem with there.
25 people found this review helpful
Epic Systems Corporation
March 17, 2023
We're sorry to hear you are seeing server errors. Each health system hosts their own instance of Epic, so if you email us at MyChartSupport@epic.com we can reach out to them. Please include which activity isn't working and what healthcare organization you're accessing.

Danni
I absolutely love, love, LOVE this app! But, I also hate it! When it's working ok, it's a lifesaver. I love how easy it is to schedule appointments, even get directions to appointments, follow ups from all your visits, and your complete medical history at the touch of a button. That said, the key phrase here is 'WHEN it's working good', because it hardly ever works like its supposed to? 😞 It's always having errors, and it's clunky, UI is pondersome and puzzling. Would like to see it streamlined
71 people found this review helpful
Epic Systems Corporation
March 13, 2023
Thank you for the review. Many aspects of MyChart are controlled by your own healthcare organization through setup and settings. We recommend reaching out to them for support. If you don't know how to reach them, just email us at MyChartSupport@epic.com, let us know the issue and the organization name and we can look up their contact info for you.