
Fernando Cifuentes
This app is appalling, shame on the Spanish Government for using this useless app. I tried the video identification and after many, many attempts, including the app telling me, video identification completed successfully! next screen always comes with "video identification process was not completed successfully", zero information regarding why, it always returns to the beginning. Painful process with zero results
17 people found this review helpful
Agencia Estatal de Administración Tributaria
April 17, 2025
Gracias por su comentario. Si tiene alguna consulta o error con la aplicación de Cl@ve, puede escribirnos al correo de soporte indicando la misma. soporteapp@correo.aeat.es

Damian
horrible application, doesnt work, there is no support, the support literally does not work. The whole system is so bad, I dont know how this is even legally allowed to operate.
1 person found this review helpful
Agencia Estatal de Administración Tributaria
June 17, 2025
Gracias por su comentario. Si tiene alguna consulta o error con la aplicación de Cl@ve, puede escribirnos al correo de soporte indicando la misma. soporteapp@correo.aeat.es