Aena

Name: Aena
Availability: InStock
Rating: 4.329268455505371 (22408 reviews)
Author: Aena SME, S.A

Aena SME, S.A

Contains ads

4.3

22.4K reviews

Government

1M+

Downloads

Everyone

About this app

The official Aena app provides flight information and services for the 43 Spanish airports managed by Aena, including A.S Madrid-Barajas, J.T. Barcelona-El Prat, and Palma de Mallorca.

Download it now and enjoy a smoother travel experience:

• Check your flight status. Scan your boarding pass or search for your flight, add it to “My Trips” and receive real-time notifications.
• Plan your trip. Book parking, access VIP services (VIP lounges, Fast Lane / Fast Track, and Meet & Assist), and discover Aena Market:
• Food to Fly: order your food and pick it up at the airport, avoiding queues
• Shop to Fly: buy your products online and pick it up at your terminal
• Aena Travel: organise your trip
• Aena Maps. Find your way around the airport with step-by-step routes. Locate security checkpoints, restaurants, shops, car rentals, and more. Check the available airports.
• Exclusive benefits. Join Aena Club and get access to personalised discounts and promotions for members. More info at clubcliente.aena.es
• No barriers. Request assistance for people with reduced mobility.
• Chatbot assistance. Any questions? We can help you in real time.
• Free Wi-Fi. Get online at all our airports.

Available in Spanish, English, Catalan, Galician and Basque.

More info at aena.es/en/official-app.html

Updated on

Mar 9, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Personal info and Files and docs

This app may collect these data types

Location, Personal info and 8 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.3

22.1K reviews

Len Robinson

February 13, 2026

Dire, app sometimes works, this time even though I am logged in it says invalid email when looking for my parking booking.

Aena SME, S.A

February 13, 2026

Good afternoon, Len. We are sorry for the inconvenience. Can you send us more details about the issue to app@aena.es? Screenshots, parking reservation code or Aena Club account would be of great help to the technical team. Alternatively, please, visit our web site parking.aena.es. Kind regards.

Andriy Petrushchak

April 1, 2025

Worst app and service ever. I bought fast lane and spent more than an hour trying to add QR code to the app, while this service was bought through the same app. I don't understand why this is not working and you need to open your email to click on button to connect back to app and see error that purchase is not matching. Phone service in English not working as well, it's just keeps repeating options but nothing works if you choose number or say it. My Trips, section is not listing my purchase.

2 people found this review helpful

Aena SME, S.A

April 1, 2025

Good afternoon, Andriy. We apologize for the inconvenience. Thank you for reporting the incident. We will check it with our technical team. Please, use the QR code sent to your email to access the Fast Lane/Fast Track service at the airport. You can also check the "My Trips" screen on the device where you completed the purchase. Kind regards.

Wayne Fleming

October 3, 2025

Very Poor App , very laggy and have to keep uninstalling and reinstalling, it's frustrating but it could be better

1 person found this review helpful

Aena SME, S.A

October 6, 2025

Good morning, Wayne. We are sorry for the inconvenience. Can you send us more details about the incident to app@aena.es? A screenshot, video, details of your airport, flight or connection mode would be of great help to the technical team. Kind regards.