Heymondo - Travel Insurance

Name: Heymondo - Travel Insurance
Availability: InStock
Rating: 3.5 (402 reviews)
Author: Heymondo

Heymondo

3.5

402 reviews

100K+

Downloads

Everyone

About this app

These services will make your life easier while traveling:

24/7 Online doctor chat. Dedicated chat service with specialist physicians.
Free support call. Get in touch with the assistance platform through an internet call.
Incident management. Manage, in a swiftly and simple way, any trip-related incident.
Customer area and policy consultation: Access your data and policy details anytime.

Always close to you. Heymondo

Updated on

Apr 1, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Personal info

This app may collect these data types

Personal info, Messages, and Device or other IDs

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

3.5

398 reviews

Lorenzo Mazzei

June 16, 2025

the login process is dumb: it says that it needs a passport number, which is not required when you buy the insurance. Therefore, it does recognize the existing customer. You need to insert the fiscal code, not the passport number. edit: I understand the reply, but please change the text writing this, rather that asking for a passport number.

Heymondo

June 16, 2025

Hello, to register in the Heymondo App, use the same ID you used when purchasing. If you bought through our Italian site, enter your Italian Fiscal Code. If your phone is in English, it might ask for your passport — you can still enter your Fiscal Code. Questions? Reach us at hello@heymondo.com or WhatsApp +34 627 28 33 66 – The Heymondo Team

Basil Yokarinis

May 27, 2023

Be cautious with these guys. Buying the insurance, in the past, has been inexpensive and easy. I have never tried to make a claim, that would be the true deciding factor for this, however, it's a big red flag when the app, and the website (mobile and desktop) are all buggy. I get an error when trying to purchase, because my end date gets replaced by "invalid date", and there is no way to fix that, also no customer service available (outside of emergencies) on weekends.

5 people found this review helpful

Heymondo

May 29, 2023

Hi Basil, we are sorry for the inconvenience. Please bear in mind our office hours are from Mon to Fri from 9am - 6.30pm GMT+1. For urgent matters you can contact with our 24h assistance phone number that appears in your policy. However, we see in our records that one of our agents reached you offering help. We are at your disposal. Heymondo.

blessyu

June 8, 2022

The app is now called 'meeting doctors' it says it's 24hrs support but I just logged out from the app because a bot told me that no one is online right now. I am more disappointed about the service than the app. It's been an extraordinary year for me in terms of travel, having covid and other medical issues on two separate occasions but it's super hard to claim anything from them.

5 people found this review helpful

Heymondo

June 9, 2022

We are sorry to hear you have experienced issues with the App. However, we would like to let you know there are two different features at Heymondo's App: one sales support feature and the medical chat. The one you have tried to use is to contact sales support. The medical team is available 24/7 whereas sales support from 09:00 to 18:30 GMT+1.