Heymondo - Travel Insurance
3.5star
566 reviews
Everyone
info
100K+
Downloads
About this app
These services will make your life easier while traveling:
24/7 Online doctor chat. Dedicated chat service with specialist physicians.
Free support call. Get in touch with the assistance platform through an internet call.
Incident management. Manage, in a swiftly and simple way, any trip-related incident.
Customer area and policy consultation: Access your data and policy details anytime.
Always close to you. Heymondo
24/7 Online doctor chat. Dedicated chat service with specialist physicians.
Free support call. Get in touch with the assistance platform through an internet call.
Incident management. Manage, in a swiftly and simple way, any trip-related incident.
Customer area and policy consultation: Access your data and policy details anytime.
Always close to you. Heymondo
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
3.5
562 reviews
Liam McNamara
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May 7, 2026
useless, Google recommends them but they are utterly useless, it takes ages to reply back and then all they inform me is to speak to my airline, they didn't want to help or get involved. I will not be using Heymondo again. The app's appearance is appealing, and everything seemed to be working correctly until I encountered an issue where I was unable to receive support.
1 person found this review helpful
Heymondo
May 11, 2026
Hello Liam,
Thank you for sharing your experience. We’re sorry to hear about the situation. Our team tried to contact you to better understand what happened, but we couldn’t reach you. We’ve sent you an email so we can arrange a call and assist you further.
Kind regards,
Heymondo
James O'Dwyer
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February 23, 2026
I tried to purchase a policy on the website in the UK, but couldn't do so as I was over the maximum age. I contacted them to ask if they had policies for travellers my age and was told that although the UK site did not, the Spanish site did, and I was given a link with my travel details included. I completed the purchase, but then could only get details on Spanish which I don't speak. On contacting Heymondo I received an apology and the promise of a full refund. Good customer service 👍
1 person found this review helpful
Heymondo
February 23, 2026
Hello James,
We’re sorry the purchase process wasn't clearer. Our team is already in contact with you to help. Since the booking was made via our Spanish site (heymondo.es), the app and documents defaulted to Spanish.
We apologize for the language barrier. For further help, email hello@heymondo.com or WhatsApp +34 627 283 366.
Best,
Heymondo Team
lintonontour
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April 11, 2026
The assistance call function literally does not work. Absolutely horrendous and genuinely dangerous considering the circumstances that someone might need it in.
Heymondo
April 17, 2026
Hello, we apologize for the difficulty you had reaching us. For future travel assistance, please use the Heymondo App emergency call feature. If you are offline, you may call the number on your policy; keep your receipt for reimbursement.
Our team (Mon–Fri, 9:00–18:00 GMT+1) has sent you an email to resolve this matter. The Heymondo Team
What’s new
Continued usability and design improvements
App support
phone
Phone number
+34600404606
About the developer
SMART INSURANCE CORREDURIA DE SEGUROS SL.
it-notifications@heymondo.com
CALLE ALABA 140
08018 BARCELONA
Spain
+34 600 40 46 06
