Heymondo - Travel Insurance

Name: Heymondo - Travel Insurance
Availability: InStock
Rating: 3.454545497894287 (560 reviews)
Author: Heymondo

Heymondo

3.5

560 reviews

Everyone

100K+

Downloads

Everyone

Users Interact

Learn more

About this app

These services will make your life easier while traveling:

24/7 Online doctor chat. Dedicated chat service with specialist physicians.
Free support call. Get in touch with the assistance platform through an internet call.
Incident management. Manage, in a swiftly and simple way, any trip-related incident.
Customer area and policy consultation: Access your data and policy details anytime.

Always close to you. Heymondo

Updated on

May 4, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Personal info

This app may collect these data types

Personal info, Messages, and Device or other IDs

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

3.5

556 reviews

James O'Dwyer

February 23, 2026

I tried to purchase a policy on the website in the UK, but couldn't do so as I was over the maximum age. I contacted them to ask if they had policies for travellers my age and was told that although the UK site did not, the Spanish site did, and I was given a link with my travel details included. I completed the purchase, but then could only get details on Spanish which I don't speak. On contacting Heymondo I received an apology and the promise of a full refund. Good customer service 👍

Heymondo

February 23, 2026

Hello James, We’re sorry the purchase process wasn't clearer. Our team is already in contact with you to help. Since the booking was made via our Spanish site (heymondo.es), the app and documents defaulted to Spanish. We apologize for the language barrier. For further help, email hello@heymondo.com or WhatsApp +34 627 283 366. Best, Heymondo Team

lintonontour

April 11, 2026

The assistance call function literally does not work. Absolutely horrendous and genuinely dangerous considering the circumstances that someone might need it in.

Heymondo

April 17, 2026

Hello, we apologize for the difficulty you had reaching us. For future travel assistance, please use the Heymondo App emergency call feature. If you are offline, you may call the number on your policy; keep your receipt for reimbursement. Our team (Mon–Fri, 9:00–18:00 GMT+1) has sent you an email to resolve this matter. The Heymondo Team

Basil Yokarinis

May 27, 2023

Be cautious with these guys. Buying the insurance, in the past, has been inexpensive and easy. I have never tried to make a claim, that would be the true deciding factor for this, however, it's a big red flag when the app, and the website (mobile and desktop) are all buggy. I get an error when trying to purchase, because my end date gets replaced by "invalid date", and there is no way to fix that, also no customer service available (outside of emergencies) on weekends.

7 people found this review helpful

Heymondo

May 29, 2023

Hi Basil, we are sorry for the inconvenience. Please bear in mind our office hours are from Mon to Fri from 9am - 6.30pm GMT+1. For urgent matters you can contact with our 24h assistance phone number that appears in your policy. However, we see in our records that one of our agents reached you offering help. We are at your disposal. Heymondo.