Global Entry

U.S. Customs and Border Protection

About this app

The Global Entry mobile application enables active Global Entry members to report their arrival at any supported airport in the place of a stationary Global Entry portal. You must be an active member in the Global Entry program to use this app.

Simply choose your arrival airport from list of supported airports and submit a photo of yourself to CBP for verification. Be sure to complete this process while you are physically located within your arrival terminal. Once you’ve successfully submitted, you will receive a receipt of your submission that you must present to a Global Entry officer upon arrival. Be prepared to offer further travel documentation upon request. If you are unable to obtain a receipt using the mobile app, you can proceed to an existing Global Entry Portal and proceed with the normal process.

Note: If you are not enrolled in the Global Entry program, you are not eligible to use this mobile application. This app does not enable enrollment for the Global Entry program. You must either proceed with the normal entry process or use the free CBP Mobile Passport Control app.

Ratings and reviews

almost perfect. when asked about PassID, it may be a good idea to include what portion of it would only be needed, since that shows a string of #'s but then, there's an alphaNumerical string a few spaces after, so, although the app when entering passID info, doesn't allow for the 'space' & '-' to be active in the provided numeric keypad, it should still give a sense of trust to show an illustration of which #'s are the only ones you're wanting us to put down

I have been unable to get the application to get past the initial initialization. regardless of how many times I uninstall and reinstall, clear, the cache, force to stop, restart my phone, the application never gets past "please wait while we set up" and throws an error that says " could not check app version". On a Pixel 9 Pro

Update: the app has been working great recently, the main issue with it not accepting photo submissions seems to be around location. Doing it on the plane when it lands is flaky, but doing it at the airport before entering customs seems to help. Wanted to use it for the first time today but kept crashing after submitting a photo

What’s new

Changes
- Updated transition notice verbiage