
Maria Mariasharp
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Very, very bad. Difficult to find any worse Both are very bad. Scanning the passport is a game. Will it work or not this time? The reference given is another game. Can not just save. I am trying to pay for the ESTA application form, no possibility to do so, once PayPal, first choise failed. If I try to start a new one, I can't either. How the hell shall I manage to pay for this?- when I enter the reference number received, sometimes it accepts, sometimes and most times do not. Beyond š
6 people found this review helpful

Yuzhen Wang
It should automatically save the process, or instead of say "save and exit" just say "save progress". The application is asking so many things when you go and find the answer the application is gone doesn't matter how far you have gone. It is very annoying I had to do it from scratch 2-3 times as it just lost the progress with no warning.
10 people found this review helpful

Joshua Eliason
problem with entering passport number - you cannot edit the scanned number: mine consists of numbers and letters. it includes a,zero. i need to make sure the scan identified a zero (0), and not an o or O. can't do that.