The app is very convenient and easy to navigate, but I should have had the option to upload pdf docs which were already on my computer , when I submitted my application online using my home computer. Instead I was forced to download an app, take pictures of the docs which are not as clear as a pdf doc, and upload them using a phone or tablet. This made no sense since I was already on my computer when I applied for services. An option to upload docs when filling out the application online would be a smoother and less confusing process.
I don't like the fact that I took the pics already and can not just pull them out my phone, also it gave me a problem with selecting identification. Besides that easy to turn in papers when you can not make it into a center.
I can't upload existing photos of my documents. Then i tried taking a new photo and it says, the version of this app is no longer valid. I uninstalled the app and then download it again and still pops up the same. Why does it have to be so complicated when trying to submit applications buy New York City government. It's just a shame.
So much easier than traveling an hour both ways to an over crowded office where u wait another hour just to hand in documents. Thank u
Everytime I try to use it it says there are technical difficulties smh ridiculous
Very convenient and saves the trip and time to get to a job center. An update where one could reuse the documents to multiple categories accepting that same documents would be nice.
· Minor enhancement to the error message displayed .
· Please upgrade the app if you experience any problem
The Your Texas Benefits app is for Texans who have applied for or get benefits.