"Send the neatest driver" should not be the default option. It beats the purpose of the app, that is to view the drivers and choose the best one, according to rating AND estimated time of arrival (ETA). Especially ETA is the most important aspect, and the automatic choice of the nearest kills this feature. You don't get to choose when your ride will start. I get that you can change this in the options, however it's not obvious at all (I had to come here to complain and I accidentally saw it in a post). So, I believe you should remove it from default, it kills the purpose of your app.
Used to be great, but... ... The option to choose the driver and not send the nearest is only available when calling a taxi and not in the settings. Why? Also, until a year ago the drivers and cars were excellent but now it's just like any beat down taxi you can find out there on the street.
Used to love it but the fact that i cant hire two taxis is very bad. I had to wait for the first ride to end for me to be able to leave leading in being late. PLUS you cant end rides anymore like you used to, main menu is UNAVAILABLE whilst on ride. This app has fallen from grace
No complaints from me, if I had to criticise something, it would definitely be the sugesstions; too often do I think while pitting in the destination that I'm auto-completing the address while actually I input a favorite destination that's not even remotely close to where I am. Otherwise everything is fine and dandy. Cheers
I like the service. Polite drivers that are respectable. Where improvement is needed is the vehicles utilized. Need vehicles nor older than 3 years old.
Boxi From the taxi up and delivery very fast service.
Bug fixing and performance improvements here and there.
Ride with Uber for fast, reliable rides that are affordable and available 24/7.
No surge. Firm quotes. $10 rides in Manhattan & $3 shared SUV rides. Try today!