My3 Ireland

Three Ireland

About this app

Mobile connectivity with My3, your gateway to 24/7 connected living. From managing plan usage and settling bills to exclusive offers, Three Ireland’s official app has you covered.

- Why My3 stands out:
- Instant top-ups for you, your friends, or family.
- Effortless bill payments, with options to schedule direct debit and unlock upgrades.
- Real-time visibility into your plan usage.
- View up to 12 months of past bills and get a breakdown of your bills, including extra charges.
- Direct chat support with our dedicated agents.
- Stay updated on exclusive offers and win tickets to 3Arena and 3Olympia events.
- Dive into a world of connected living with our wide range of lifestyle products.

Ratings and reviews

one of the worst mobile apps I've ever used. It takes money from your account without activating the plan. It's very hard to find a way to chat with an agent. If you choose to call you'll need to wait until they open their office and drink their coffee. And even if you manage to reach them first you'll need to spend time speaking with a useless robot

The app keeps charging me €20 even when I select a €15 top-up. This has happened 4 times over the past few months, and it’s really disappointing. I’ve double-checked the process and even have screen recordings showing I selected €15, so this doesn’t seem to be user error. It’s made me lose confidence in using the app!!

The app often signs out. Throughout the month, I receieve texts and calls regarding recent and upcoming bills, with debt collection calls beginning just three days after a payment became overdue. I find this level of communication excessive and harassing. I was charged €450 in roaming fees after passing through UK waters on a boat. I disputed these charges, but the company insisted they were valid and refused to give legal teams details. i paid it but would never recommend them to anyone!

What’s new

We have updated the My3 app with further optimisation and even more great features