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First learn how to design an app and how to give easy access to clients to the app. If you do not have handy access and easy things to access how you want to grow a client base? I'm tired sooner or later I'll move out to another service. if you target a senior client, house wife, teenager then consider very easy access. You don't have easy access, don't have good customer service those things can't be hidden under 2-4 high start reviews, it's gradually declined your client base.
1 person found this review helpful
Chiediamo scusa per il disservizio, puoi fornirci qualche dettaglio in più? Compila il form a questo indirizzo: www.gofw.it/segnalazioni-store. Grazie

Andrea Sconfietti
Perfect and simple app for configuration and testing of a new modem for home WiFi, satisfied!

Sara Marković Aleksić
The worst app ever! It is impossible to get the assistance except for the malfunctioning bot. It falsely displays the unpaid bills as paid until they expire, and it would not let me change the payment method, there is an error every time. Ever since my old card expired I had to pay for the bills manually, which I can do only after they expire. Worst experience!
87 people found this review helpful
Fastweb SpA
March 30, 2021
Buongiorno Sara Marković, ti chiediamo di indicare alcune informazioni utili per analizzare il problema qui: http://gofw.it/MyFastwebQuality , indicando il tuo codice cliente, username e uno screenshot dell'errore. Ci scusiamo per il disservizio.