Japan Airlines

Japan Airlines Co.,Ltd.

About this app

The JAL app is now available for all flights and for both JMB and non-JMB members. Please download the JAL app to make reservations and purchases for all flights.

＜Main functions＞
1.Home screen
Display of reservation
Reservations for flights will be displayed on the home screen.
*Flight status will be displayed for flights up to the next day.

Information of JMB member is displayed (when logged in).

2.Reservations
You can make reservations for all flights.

3.Timeline
By tapping the flight information on the home screen or My Booking, you can view more detailed information about your itinerary in chronological order according to your reservation and flight status.
The display will automatically change according to the time and number of days until departure.

4.Flight Status
You can check the flight status by route or flight number.
For international flights, you can search for two days before or after.

5.Notification of flight status and reminder of reserved flights
You can receive notifications of delays and cancellations, as well as reminders for flights that are less than 24 hours away from departure.
If you have not updated the latest information in the app, or if you are using the app in an environment where the network is not connected for a long time, you may not receive

Ratings and reviews

useless app! This app and its website are useless. I cannot find or enter my reservations therefore I can't select the seats that I want. I expected much more from you guys! edit: so, this new update didn't fix the problem. I've had travel agencies book my flights and can always find my reservations on their flight apps, BUT not so with this Japan Airlines app....even the Korean Air app is better than you guys!

App is very annoying for non-JAL members. The app doesn't let you add reservations to "my bookings". Every time I try by confirmation number or ticket number, I get the error that it's unavailable. It shows up fine on the JAL desktop website. I am a One World member, too. (American Airlines Gold, One World "Ruby" status.) Please fix. The only thing that works is online check in and saving to Google wallet. I've never had a problem retrieving and displaying bookings on other airline apps!

JAL is a backwards airline. Their website/app do not function properly. Tried to sign up online for JAL rewards, but the website does't work. I called customer service, but no one speaks English. I found an unlisted # for an office in Los Angeles. They had to manually enroll me because the website has bugs. My flights do not show up on the JAL app! To see your flights, you have log out of the app and search by confirmation number!!!! What a joke!!! JAL needs to modernize its software.

What’s new

Thank you very much for using the JAL app.
***Ver5.3.90***
・Minor fixes.
***Ver5.3.88***
・Minor fixes.
***Ver5.3.85***
・Minor fixes.
***Ver5.3.82***
・Minor fixes.
***Ver5.3.80***
・Minor fixes.
***Ver5.3.77***
・Minor fixes.
***Ver5.3.75***
・Minor fixes.
***Ver5.3.73***
・Minor fixes.
***Ver5.3.71***
・Minor fixes.
***Ver5.3.70***
・Minor fixes.
***Ver5.3.69***
・Minor fixes.
***Ver5.3.67***
・Minor fixes.