Won't let me log in! Went to reset my password and it is telling that my Mother's maiden name is wrong???!!! Have called the company and they can't do anything,sooo frustrating! How am I supposed to send money?!
The support you have for anything is trash! It signed me out and won't take my PW! I have tried to reset my PW and guess what no email! Why do we have to call in for everything I swear your a joke company you don't give a dam about anything you take ppls money and don't help when your apps or anything mess up! So just bc ppl are in jail they suffer right! Tragic this is the worst app and company on any market! Complete utter trash!
Worst site ever been trying to get someone from this site to help me get into my acct. For almost 3 weeks nd still cannot use acct did what I was asked to do nd still no help
This app totally suck! It keep saying I'm not logged in, I changed my password and it keeps saying the same thing. It takes a log time for for messages to be received, customer service is NOT HELPFUL AT ALL!! Some RARELY speak English. My boyfriend cannot make calls to me, IV called customer service 5 times about this, horrible all around, sadly it's the only company the jail use.
Once they did the update I can't login and it want send me a password reset to my email like it says why should I have to call and wait on phone for 20 mins this app sucks...
Worst app EVER! Should not be allowed on Google Play.
Request2Call option now available at select facilities
Minor bug fixes
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The prepaid debit card for kids...with patent-pending parental controls.