3.5
21.6K reviews
5M+
Downloads
Content rating
Everyone
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About this app

The NS app is the official planning application for the Dutch Railways.

The app has the following features:

- Realtime journey planner
- Timetable of departing trains per station
- Summary of Planned work and disruptions
- Station specific information regarding facilities and shops
- Notifications regarding delays of a saved trip


Permissions:
- We use your location to show nearby train stations
- We use permissions for "Photo's/media/files" to save temporary files for Google Maps. This allows maps shown in the app to be faster. The app doesn't use or have access to your pictures or other media.

The terms of use for the NS App apply to the use of the NS App. By using the NS App you agree to this.
Updated on
Jun 22, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance, and Device or other IDs
This app may collect these data types
Personal info and App activity
Data is encrypted in transit
Data can’t be deleted
3.5
21.6K reviews
J L
November 10, 2020
I am unable to log into the app, even though I can log in on the website. Also, the app lacks in-app registration, and registration through the website from mobile is a painful experience, and keeps switching back to Dutch. I was unable to accomplish my goal (registering a bike). It seems silly that you need to install a complicated phone app to take a bike on a train, and you can't simply add a bicycle tariff from a normal kiosk at the train station. Not tourist-friendly.
2 people found this review helpful
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Nederlandse Spoorwegen
November 10, 2020
Hi, How unfortunate. We apologize for your bad user experience. We will process your feedback and we will look into the matter. With best regards, NS Development-team
A Google user
November 5, 2019
Great helpful app! The developer responded to my earlier review regarding how to change the text to English! "Please go to 'Meer', select 'Instellingen and select 'Taal'. There you can change the language setting of the app from Dutch to English." I did this and it works! You just need to press one of the menu items at the bottom to refresh the screen. I had already found it very helpful. Now I would give it 6 *.
14 people found this review helpful
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Nederlandse Spoorwegen
November 4, 2019
Please go to 'Meer'select 'Instellingen and select 'Taal'. There you can change the language setting of the app from Dutch to English. With best regards, NS Development-team
Miroslav Goranov
June 22, 2022
The app almost never shows transactions and there is always an error or fault in the system whenever i want to see anything different than travel schedules. Otherwise it's a fine app, but really annoying at the same time
2 people found this review helpful
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What's new

Every journey starts in the NS app. That is why we keep improving the app with larger and smaller changes that help you on your way even more. It’s the way to arrange your entire journey from door to door, every day. If you have any questions or suggestions, let us know in the app.
Enjoy your trip!