3.24K reviews
Content rating
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About this app

Ruter's mobile app lets you buy your ticket before you get on board. The app is valid on the Metro, buses, trams, ferries and trains in Oslo and Akershus.
RuterBillett requests access permission to the following functions:

- Read phone status and identity:
Used to protect your ticket from counterfeiting by linking it to your phone's unique ID. RuterBillett does not have access to make phone calls.

- Access precise location (GPS and network-based)
Used in connection with ticket purchases, so that RuterBillett can automatically suggest a ticket based on the zone in which you are located. You can still purchase a ticket even if the location function is turned off, but you must manually enter the stop or station from which the ticket will apply.

- Receive data from internet:
Used to facilitate communication with Ruter's ticketing system when purchasing and downloading tickets to your mobile.

- Receiving data from the internet:
Used when receiving error messages and information from Ruter's ticketing system.

- View network connections
Used during rapid receipt of error messages if the network goes down. This is to enable the customer to get fast notification and not to have to wait for an unnecessarily long time.

- Run from start-up/Autostart from start-up:
Used to send notifications when tickets and payment cards expire.

- Prevent the phone from sleeping
Used to safeguard communication between your phone and Ruter's ticketing system.

- Control of vibration function/vibrator:
Enables vibration on notifications.

- Read synchronisation settings:
Used to ensure that period tickets are updated automatically with a control code and today's picture.

- Use fingerprint hardware
To use fingerprint as an alternative to password.

- Read your contacts
Used when sending tickets to phone numbers stored in your contacts.

- Control near field communication
Used when reading the content of a travel card.

If you want to block access, you can do so from your phone using the "Settings" page.
Updated on
Jul 4, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info, App activity and 2 others
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted
3.24K reviews
Paul Tucker
July 2, 2022
Does not work with US credit cards, and doesn't say why. I wasted an hour talking to my bank, when the app should have explained why it declined the transaction. Larger issue: this makes transportation in Norway very difficult for foreigners since physical tickets are much harder to get. As of July 2022 PayPal doesn't work either.
1 person found this review helpful
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March 27, 2022
It needs a widget for departure times for your selected stops. So many years and still don't have such simple yet usefully functionality. Instead of opening the app and getting lost in the menu it should be accessible from the home screen. I remember having a widget providing this from an unofficial developer over 10 years ago! Their priorities is obviously wrong as they keep raising prices but never improve the customer experience. The busses is always so dirty I'm close to vomiting evrytim 🤢
6 people found this review helpful
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Ruter As
April 2, 2022
Sorry to hear that, but thanks for the feedback. Regards Kaja/Ruter AS
Alexander Underwood
February 21, 2022
The app does not work well if your from the US/Canada You need to use PayPal, I also experienced an issue where it wouldn't work until I used a credit card through PayPal instead of directly from my checking account. Still a very convenient app, but they should try to get foreign credit cards working But the biggest issue is that it doesn't tell you why it doesn't work, it wasn't until I read the reviews I realized the issue wasn't with the card itself
5 people found this review helpful
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Ruter As
February 22, 2022
Hi. Correct. Cards from US/Canada does not work. PayPal is an option. Regards, Jens/Ruter As

What's new

• General bug fixes and improvements.