Northeastern RedEye

44 reviews
Content rating
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About this app

Ride safe with the Northeastern RedEye escort service powered by Via. Get reliable service from the Northeastern University Snell Library to your off-campus residence within a 2-mile radius.

Just download the Northeastern RedEye app today, book your seat and get home safe! It is as easy as click, reserve, go.

Note: In order to ride with RedEye you will need to enter your phone number.

Book a ride and our powerful algorithm matches you with a premium vehicle that will pick you up at Snell Library. Northeastern RedEye is a new model of on-demand transport - a technology-enabled vehicle that provides a quick, convenient and safe trip off campus.

Areas we serve:
- 2-mile radius from Snell Library

How does Northeastern RedEye work?
- Northeastern RedEye is an on-demand travel concept that takes multiple passengers heading in the same direction and books them into a shared vehicle. Using the Northeastern RedEye app, input your address and we’ll match you with a vehicle going your way. We’ll pick you up at the designated pick-up zone at Snell Library and drop you at the doorstep of your off-campus residence. Our smart algorithms provide journey times that are comparable to a taxi and much more convenient than other modes of travel.

How long will I wait?
- You'll always get an accurate estimate of your pick-up ETA before booking. You can also track your minibus in real time in the app.

How many passengers will I share a vehicle with?
- RedEye specializes in shared-rides, so you will share a ride home with other Northeastern students who are traveling in a similar direction. You will be able to book a ride for yourself and one guest.

Try this new on-demand transport app that is guaranteed to change the way that you think about traveling. We look forward to you seeing you on your next journey. Just click and go!

Love our app? Please rate us! Questions? Email us at
Updated on
May 12, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 5 others
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

44 reviews
d gi
April 13, 2022
Horrible experience with the new app and the red-eye service in total. It's nearly impossible to get a seat, as everything is booked out (even if vans are half empty). For the couple of times where I was lucky to get a seat, the van was delayed by more than 20 minutes. Therefore the pickup time is useless. In some cases my reservation completely disappeared without notice...after I waited for over 40 minutes. I would have walked faster but I prefer not to walk thru sketchy areas in the night.
3 people found this review helpful
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Adarsh Salagame
March 29, 2022
The concept of the service is great, but the algorithm that assigns rides is absolutely trash. Many a ride is going with half the seats empty and yet people who really need it cannot get a ride for the sole reason that there isn't another person looking for a ride in the same direction as you. Not a service I can rely on.
1 person found this review helpful
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July 29, 2022
Dissappointimg app. The app just keeps extending my trip and changing my driver. It now shows that my driver is 3 minutes away and it has been showing this for the past 10 mins. Please fix your algorithm.
1 person found this review helpful
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