Consumer Reports

Consumer Reports, Inc.

In-app purchases

About this app

Get the best of Consumer Reports with the new “AskCR” feature, combining powerful AI with trusted, unbiased, product ratings and reviews. Ask questions about what you’re shopping for, from cars to coffee makers, and get fast, expert-backed answers to simplify your shopping decisions.

As a nonprofit and independent organization, CR purchases every product we test and never accepts advertising, ensuring you get unbiased insights from your product research. Make confident buying decisions with trusted reviews, personalized recommendations, and expert shopping guides.

What’s Included:

The Consumer Reports app is free to download and gives you instant access to our expert Buying Guides.

When you support the work of Consumer Reports through a Membership, you’ll also gain access to:

• Ratings and reviews for 10,000+ products and services
• Browse by product or brand, and see the best and worst ratings in each category
• Side-by-side product comparisons
• AskCR, our new AI-powered advisor offering expert advice at your fingertips
• Save and organize products you’re researching for quick access
• Get personalized content and recommendations tailored to your interests
• Find deals with the Best Time to Buy calendar
• Compare prices and shop with our online partners

Your purchase of a Consumer Reports Membership also gives you full access to Consumer Reports Online (consumerreports.org), where you’ll find additional tools and benefits designed to simplify your product decisions, make smarter choices for your family, and save time and money.

Not a Member?

Sign up for a Digital CR membership directly in the app for monthly or annual access to all Membership features.

Download now and make confident decisions with Consumer Reports by your side!

Ratings and reviews

Every once in a while, I can always count on the CR app to fail to allow me to log in. No real reason; I can sign in on any web browser, but the app gives me an "Oops!" message and tells me that either my username or password are incorrect, which of course they aren't. I uninstall and reinstall the app, but nothing works... and then a few days later, it just starts working again. Not impressive.

I installed the app thinking the search capability would be better than the browser. I was wrong. There are so few filters on appliances such as refrigerators to make it almost useless. For instance, on the browser, I could filter for counter depth. In the app I could not (the browser filters though cut off at too low a max price with no way to change it). I'm pretty disappointed. If I can't figure it a way to get what I need not easily, I will cancel my membership and demand a refund.

First off, the design of the app is poor. I can't make searches between vehicles and different years. Then there's a bigger problem I have with the vehicle's and how they are rated and reviewed. They say nothing about where the statistical data comes from or how many people actually had given reliable input other than, "we sent a questionnaire out". And they don't recognize differences in vehicle trim levels. All of this just is unreliable and unverified... the whole purpose of them to exist.

What’s new

Bug fixes and improvements added.