
Rajat Jain
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I was on airport and force update of app was there. now first I needed to update my app which took 15 min due to network issue then I got entry. What behaviour is this. you need to think again who is developing your app. which 3rd class company you have hired for this who don't know that these apps should not be forced to update too frequently. And after update it deleted my login credentials from the app. then I needed to wait for registration. and in end I have to be in normal queue.
1 person found this review helpful
Digi Yatra Foundation
March 23, 2026
Dear Rajat, we understand the inconvenience you experienced due to the app update and entry delays at the airport. Your feedback has been carefully noted and shared with the concerned team for immediate review. We are actively working to enhance the reliability and overall experience of Digi Yatra for our users. Team DYF

NITHIN KRISHNA
1. The scanner and image upload doesn't work. 2. Further, in case of connecting flights and a single pdf is generated for both boarding passes, the system is not able to capture the same Hope these are fixed soon. the first one is so critical to be fixed without which the entire intention and the taxpayers money spent on this will go in vain
1 person found this review helpful
Digi Yatra Foundation
March 3, 2026
Dear Nithin, we understand your concern. We’ve noted your feedback and will share it with the concerned team for review and necessary improvements. If you have any further queries or face any issues, feel free to reach out at customercare@digiyatrafoundation.com so we can investigate this further. Team DYF

RAJ SHETKAR
I and my twin brother are facing an issue while using the app. When one of us completes face authentication, it works, but when both try to register separately, face scan fails for one of us. It seems the system cannot differentiate between identical twins. Please improve the face recognition accuracy for such cases.
7 people found this review helpful
Digi Yatra Foundation
February 14, 2026
Dear Raj, we understand the concern you and your twin brother are facing. In cases with identical twins, facial authentication may face difficulty due to very similar features. We have noted your feedback and recommend completing registration in good lighting with clear face capture, plain background and updated Aadhaar details. Team DYF