
Mahitosh Acharya
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The app gets hanged with the flying airplane even after uninstalling and reinstalling or restarting my android phone, it is very frustrating being a senior citizen. However, I have found out a workaround for this issue. One needs to just "Force Stop" DigiYatra app from Settings and it starts working again after starting the app again. Basically, this workaround needs to be run everytime before using the app. Then only it works as intended. It's a bug in the software which needs urgent fix.
3 people found this review helpful
Digi Yatra Foundation
July 26, 2026
Dear Mahitosh, we understand your concern. Thank you for sharing the detailed information and the steps you have tried. Kindly share a screen recording of the same behaviour at customercare@digiyatrafoundation.com so that our team can review the issue with priority. Team DYF

Udita Banik
After updating the app, it gets stuck on the loading screen with the flying airplane and never opens. It’s extremely frustrating. I’ve already tried uninstalling, reinstalling, and restarting my Android phone multiple times. Another issue: the app doesn’t detect when internet is turned on. I opened it offline, entered my phone number, and it said 'internet not available'. Even after turning internet on, it kept showing the same error. Basic functionality like this should work.
17 people found this review helpful
Digi Yatra Foundation
June 13, 2026
Dear Udita, we understand your concern. The details have been shared with our tech team for review. Kindly allow some time for the investigation. In the meantime, please ensure your device is connected to a stable internet network before opening the Digi Yatra app. We appreciate your patience. Team DYF

Prakash Roshan
After updating the app, it gets stuck on the loading screen with the flying airplane and never opens. It’s extremely frustrating. I’ve already tried uninstalling, reinstalling, and restarting my Android phone multiple times. Another issue: the app doesn’t detect when internet is turned on. I opened it offline, entered my phone number, and it said 'internet not available'. Even after turning internet on, it kept showing the same error. Basic functionality like this should work.
11 people found this review helpful
Digi Yatra Foundation
July 6, 2026
Dear Prakash, we understand your concern. Please ensure your phone is updated to the latest software version. If the issue persists, kindly share a screenshot of the error along with your device model, OS version, and the app version you are currently using at customercare@digiyatrafoundation.com so our team can investigate and assist you. Team DYF