
Udita Banik
After updating the app, it gets stuck on the loading screen with the flying airplane and never opens. It’s extremely frustrating. I’ve already tried uninstalling, reinstalling, and restarting my Android phone multiple times. Another issue: the app doesn’t detect when internet is turned on. I opened it offline, entered my phone number, and it said 'internet not available'. Even after turning internet on, it kept showing the same error. Basic functionality like this should work.
5 people found this review helpful
Digi Yatra Foundation
June 13, 2026
Dear Udita, we understand your concern. The details have been shared with our tech team for review. Kindly allow some time for the investigation. In the meantime, please ensure your device is connected to a stable internet network before opening the Digi Yatra app. We appreciate your patience. Team DYF

Avishi Sharma
The app is stuck on the loading screen. I have no internet issues from my end, the app just doesn't open, and stays open on the plane flying loading sequence. Tried uninstalling and installing, clearing data and cache, nothing worked. I provided all required permissions, restarted my device, and tried installing on multiple android devices.
1 person found this review helpful
Digi Yatra Foundation
June 17, 2026
Dear Avishi, we understand your concern. Kindly ensure that your device region is set to India. If you are using a VPN, please disable it and try again. If the issue persists, kindly share a screenshot or a short screen recording of the issue at customercare@digiyatrafoundation.com, so our team can review and assist you further. Team DYF

Tarun Patel
After the latest update, the app is not working as it used to. It refuses to open when you are on mobile data and keeps itself on the flying airplane screen. But as soon as you connect to Airport wifi or even if to another hotspot wifi, the app magically opens. Please fix this bug ASAP.
Digi Yatra Foundation
June 18, 2026
Dear Tarun, we understand your concern regarding the app getting stuck on the loading screen. Please ensure that your device region is set to India and that you are not using a VPN. If the issue persists, kindly share a screenshot or a short screen recording at customercare@digiyatrafoundation.com so our team can review and assist you. Team DYF