Kaiser Permanente

4.0
35.1K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Whether you're at home or on the go, the Kaiser Permanente app gives you a simple, secure way to manage your health — all in one place.

Live in Washington (outside of Vancouver/Longview)? Download the Kaiser Permanente Washington app instead.

With the Kaiser Permanente app, you can easily:
• Email your doctor’s office or Member Services with nonurgent questions
• Schedule, view, and cancel routine appointments and see information about past visits
• Fill or refill most prescriptions, check the status of a prescription order, and see a list of all your medications
• View your medical history, including allergies and immunizations, ongoing health conditions, and most lab test results
• Choose a doctor by browsing our online doctor profiles
• Find facilities and pharmacies near you
• Get care in a way that works for you — online, by phone, or in person
• Access your digital membership card to check in for appointments, pick up prescriptions, and more
• Get personalized reminders and health information as soon as they’re available

To get started, download the app and sign in with your kp.org account. If you haven’t registered yet, you can also create your online account in the app.
Updated on
Nov 2, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 7 others
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted
4.0
35.1K reviews
Heather Achbach
November 2, 2022
Update 11/2: it's been a month. It's still not working. I've updated the app, updated my phone software. Still getting the error at log in. I'd really love to be able to use this again. 10/3-Used to work great. Now every time I try to log in I get "System error. We are experiencing technical difficulties." It's been going on for a week, so.....suggest you fix it
40 people found this review helpful
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Kaiser Permanente
November 2, 2022
Hello, Heather. Please make sure you have enabled your cookies for the application. This can cause login in errors if disabled. If the problem still persist, please email us at KPmobile@kp.org and we will look into your concern.
Sierra Guy
December 1, 2022
Kaiser leads the way but still has hurdles to cross. Their multiple apps ease remote utilization of health benefits & communication with providers, but even the most experienced user will find parts of their apps that are hard to navigate and functionality & services (bills, etc) that is impossible to find. e.g. Apps time out when composing messages to providers losing everything you've written. Plus the latest KP app, this one, won't run on a current phone with latest Android.
7 people found this review helpful
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Kaiser Permanente
December 1, 2022
Hello, Sierra. We would like to assist with your application experience. Please email us at KPmobile@kp.org.
Alex Sviridovsky
September 11, 2022
Constant error messages, inconsistent data from one screen to the next ("no payment info saved to pay for this prescription" but when I go to add a card, 2 are already in there), a form wouldn't validate because there was a space after my first name, which seems like an easy thing to fix. If I had any other options at all, I wouldn't use this app. EDIT: After the developer responded, I followed up by email like they asked. Over a month later, I still haven't gotten a response.
244 people found this review helpful
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Kaiser Permanente
September 11, 2022
Hello, Alex. We would like to look into any concerns you have with the application. Please email us details at KPmobile@kp.org.

What's new

• Improved pharmacy shopping experience
• Enhancements to facility search
• Updates to reviewing real-time medical bill balances
• New ability to submit State Disability Insurance (SDI), Family Medical Leave of Absence (FMLA), and Release of Medical Record Information requests, in Southern California, Northern California, and Mid-Atlantic states
• Bug fixes and enhancements