Kaiser Permanente Washington

Kaiser Permanente

About this app

The Kaiser Permanente of Washington app makes it easier than ever to manage your health. Exclusively for Washington residents, the app has easy-to-use, quick-access options for virtual care, finding a doctor, exchanging secure messages with your care team, managing prescriptions, scheduling visits, paying bills, and more.
The refreshed home page includes new navigation making it easier to find multiple ways to get care online or in-person. Quickly find care recommendations for an ongoing health concern, a new health concern, and see all care options, including 24/7 Care Chat with a provider.
Enhanced navigation organizes the information and features you need into convenient sections:
• Appointments – view upcoming appointments and visits and see your after-visit summaries.
• Messages – exchange secure messages with your care team.
• Medications – refill or transfer prescriptions, see a list of your medications, view pharmacy wait times, or chat with a pharmacy representative.
• Records – access your test results, after-visit summaries, health summary, routine care reminders, and share your health record with non-Kaiser Permanente providers.
• My Plan – pay a bill, view your statements, Explanation of Benefits, Benefits Usage, and coverage documents.
• Locations and wait times – find the nearest Kaiser Permanente medical facility, schedule a phone, video, or in-person visit, view upcoming and past visits, and see wait times for pharmacy and lab.

Sign-in to the app with your kp.org/wa user ID and password. Our latest version of the app allows you to use Face ID / Touch ID to safely sign in with additional security.
If you don’t have a user ID and password, please register, using the ‘Register’ link on the on the Sign-in screen. If you’re not a Kaiser Permanente member, visit kp.org to discover the many advantages available to members, including flexible and affordable health plans, access to virtual and in-person care, electronic health records, the convenience of an integrated network, and industry-leading online tools that let you take control of your health.

Ratings and reviews

This is quite possibly the worst app I have ever used. It constantly crashes as you try to navigate thru the app. It will also log you out automatically no matter if you are using it or not. schedule an appointment kicks you off. Have to sign in all over again. If you are magically able to schedule an appointment the app will crash if you try to check your appointment dates.......theres to many to list.

This app has been plagued with an issue where when you click on messages or on appointment, it takes you to "Goodbye, session has terminated" error for months!. What good is an app if I cannot view my messages or schedule/view appointments. Edit 9/26/2024 I tried right after I got a response that the issue is fixed. It was not, and I can confirm that it is still an issue. I can't check messages and appointment in app.

I have not been able to use this app for at least a couple of years. I gave up, but recently tried again. I get an error message saying the system is undergoing maintenance, and I should try again later. I updated the app, and tried again. Same result. I am very happy with Kaiser's medical care. Their web app generally works fine. But the KP Mobile App is a complete failure.

What's new

• Big fixes and enhancements