Kaiser Permanente Washington

Kaiser Permanente

About this app

The Kaiser Permanente of Washington app makes it easier than ever to manage your health. Exclusively for Washington residents, the app has easy-to-use, quick-access options for virtual care, finding a doctor, exchanging secure messages with your care team, managing prescriptions, scheduling visits, paying bills, and more.
The refreshed home page includes new navigation making it easier to find multiple ways to get care online or in-person. Quickly find care recommendations for an ongoing health concern, a new health concern, and see all care options, including 24/7 Care Chat with a provider.
Enhanced navigation organizes the information and features you need into convenient sections:
• Appointments – view upcoming appointments and visits and see your after-visit summaries.
• Messages – exchange secure messages with your care team.
• Medications – refill or transfer prescriptions, see a list of your medications, view pharmacy wait times, or chat with a pharmacy representative.
• Records – access your test results, after-visit summaries, health summary, routine care reminders, and share your health record with non-Kaiser Permanente providers.
• My Plan – pay a bill, view your statements, Explanation of Benefits, Benefits Usage, and coverage documents.
• Locations and wait times – find the nearest Kaiser Permanente medical facility, schedule a phone, video, or in-person visit, view upcoming and past visits, and see wait times for pharmacy and lab.

Sign-in to the app with your kp.org/wa user ID and password. Our latest version of the app allows you to use Face ID / Touch ID to safely sign in with additional security.
If you don’t have a user ID and password, please register, using the ‘Register’ link on the on the Sign-in screen. If you’re not a Kaiser Permanente member, visit kp.org to discover the many advantages available to members, including flexible and affordable health plans, access to virtual and in-person care, electronic health records, the convenience of an integrated network, and industry-leading online tools that let you take control of your health.

Ratings and reviews

Suggest you dont bother downloading this app. I Have tried logging in many times and always gives a "temporary" service issue. Seems rather permanent. I have downloaded the most recent version and can log into my account on desktop/mobile without issue. Terrible waste of space. I plan to try one more time in a few days and if no success, uninstall.

Kinda works. It either takes minutes to load anything I click on or it freezes up and crashes the app. Nothing is saved after moving on to another page when filling out check in forms, so if you accidentally close the app all that progress is lost. If you are in an active chat queue and the app crashes or closes for some reason, you get kicked out of the chat queue and you have to start all over again. Even the website does the same thing.

Will not save your login info. I don't want to have to log in every time I open the app. The button for "Save Sign in Credentials" exists, and I make sure to toggle it to "On" (green) every single time, but it has never once saved my sign in credentials. Not only is this inconvenient, but it also makes me question the security and handling of all my private information. If the dev team can't even get that one toggle to work correctly, what other standard app protocols might be mishandled??

What's new

• Improved security updates
• Compliance and maintenance updates