I didn't believe till so saw it myself. This app is way below the mark. It can't even show your bought tickets once you log off and log in again. I had this one unused ticket which was valid to be used till 2018, I logged out of the app and logged in and can't see that ticket. It's like putting your money in a ditch. Such a waste. I wish your team had better developers.
Cannot be used to buy EXPRESS bus tickets, even though it doesn't tell you that. The option to buy a bus ticket only provides one option: "bus/metro" for $2.25 and you would think this is good on any bus, but it is not. Apparently, an "Express" Bus is supposed to be $3. Not that you would learn this from the app. Deceptive and unhelpful. The trip planning tool is also frustrating to use.
I thoughts this would be a great and convenient way to pay for bus rides, not having to worry about carrying a card or purchasing paper tickets. However it's a junk app. After the update I can no longer purchase tickets from the app with out it crashing. I tried updating, reinstalling, resetting my phone nothing works. save the space on your phone don't bother with it. Maybe someday they will create an app that actually works.
Shortcomings are obvious in this app. You need to provide Express Route fares for your most frequent user base. As for myself I used the Plan section to find a price which worked nicely but there was no option to buy the tickets from that page. Frustrating is the word I would use to describe this app.
I had bought 3 tickets 1 rush hour pass and 2 non rush hour tickets. For a few days I was unable to use my regular fare tickets but was able to use the 2.25 ticket.. that ticket is now expired and now my 2 non rush hour fare tickets are nowhere to be found.. I want either a refund or my tickets back. You can throw in a free ticket for all this inconvenience.
Blows. Quits when I enter my password and doesn't let me select a payment method. People are wasting their money on this, Metro Transit. Fix this asap. This app officially does not beat cold hard cash.
Bug fixes and performance improvements.
Realtime predictions for Washington DC MetroRail, MetroBus and other local buses
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