Multiple times a week when I open the app, all my personal settings get wiped out. The app behaves as if I'm using it for the first time where it shows all the welcome screens that I have to swipe through. My account stays signed in, and I still have my purchased tickets stored. However, all my personal preferences/settings (last stations selected, favorites, etc.) are erased. Therefore, I have to set everything again. This is very annoying. If this bug did not exist, I would give 5 stars.
2 people found this review helpful
MTA (Metropolitan Transportation Authority)
May 31, 2023
Thanks for the feedback. Our development team is actively working on finding a solution for this issue.
it's soooo much easier, faster and simple, to use the TrainTime app, and follow the rules and suggestions. I don't like the crowded lines nor the rush to find the right ticket and train at the last minute. TrainTime allows me to avoid all that and let's me focus on getting the seat I want, and then get comfortable to watch a movie. TrainTime and chill. 5 stars.☆☆☆☆☆
16 people found this review helpful
It does what it needs to do in terms o accurately communicating up to date information regarding train times between origin point and destination, and in terms of allowing purchases of tickets. Would be great if it had some additional functioanlity though (for example, the ability to report problems on the train, the ability to give general feedback, the ability to eclare a lost item and associate it with a specific train, etc).
18 people found this review helpful