This app gave me cancer, Like everything MTA/LIRR touches.it was horribly bad .
Nice to have my ticket on my phone but much like the train time app seems designed to the lowest common denominator of iPhone and Android rather than properly using Android features. Would be nicer if I could shortcut immediately to my monthly tickets in my wallet from a widget or notification bar. Subscribing to monthly tickets is also needed. It's a shame, this could have been a great app, but 4 clicks just to get to my ticket is terrible user interface design. Why should I even have the option to click on a monthly ticket that isn't valid yet?
I love everything about this app. The only thing this app needs is to show timetables without redirecting to another app (or even requiring that other app, really). It would be great to see schedules in this app, even if it's just a PDF copy of the printed ones. Otherwise, this is awesome. Definitely a five star experience!
Along with the LIRR train time app, this app now shows tickets as being activated at +6 hours to my current time. It takes forever to load and it takes me 500000 clicks just to get to my ticket and activate it - and I have a monthly pass. I understand the need to activate for data collection purposes but if the activation time is off by 6 hours then the data is useless anyway. Is it more convenient than having a paper ticket? A bit, but not enough to justify the annoyances. Switching to a paper monthly ticket for next month because this is too much of a hassle.
Update: after a second try, for another month, I see that the update claim that "- Monthly and weekly tickets now only need to be activated once" is simply a LIE! The user still needs to "Activate" the monthly ticket every time it's used, and it still takes far too long to prepare the eticket to show it to the conductor. open the app, open the ticket wallet, pick the ticket, then activate/open it. Put a widget on the home screen to display the purchased monthly pass! ONE CLICK! Efficiency is important, and not just for the riders. The conductors now have to use the PA system to beg everyone to have their e-tickets activated and ready because the app is SO SLOW.
This is nice to be able to purchase tickets without going to the window - great if you are running late. Yet, there should be a widget or notification that can be shown to the conductor. It is really time consuming to bring up the ticket, and even though this is convenient to purchase and not have to worry about carrying one more thing, the paper ticket might be the way to go until a widget or notification is implemented. Please look into this as it needs refinement. If you add that, it will make this app much more user friendly and I would definitely bump up my rating.
- Security enhancements
- ADA (American Disabilities Act) improvements
- Minor bug fixes