4.8
23.5K reviews
Government
1M+
Downloads
Content rating
Everyone
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About this app

The TrainTime app provides a one-stop shop for Long Island Rail Road and Metro-North Railroad customers, where riders can buy and use tickets, plan their trips, track their trains, and more.

• Buy tickets with Google Pay or credit/debit card. Split payment between two cards.
• Plan trips with departure times and transfer details before you travel. You can also search for two origin and/or two destination stations at once.
• Save your frequent trains for easy access
• Share trips with family and friends so they know when to expect you
• Follow your trip with real-time GPS tracking, updated every few seconds
• See the layout of your train and how crowded each car is
• Chat with a customer service representative for either LIRR or Metro-North within the app
Updated on
Apr 14, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 2 others
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
23.1K reviews
Charles Marotto
April 7, 2025
I made an error on a purchase. I tried to refund and it charged me $10.00 there needs to be an option to refund without penalty if you cancel within 24 hrs. This is very wrong. Suggest you offer this option and make a change ASAP When you purchase a paper ticket you at least have a time to use this in the future. This purchase via phone has some issues to be looked at
2 people found this review helpful
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Peter Drougas
February 21, 2022
I wish I read the reviews before I tried using the app. Which usually I do. All the negative reviews are accurate. The double one way tixs (same stations) when you purchased round trip. The $10 fee when you're under 2 minutes. Traveling with daughter and two grandkids for an afternoon in the city. Afraid of what will happen when I actually use the train in a few hours! Again, based on the bad reviews that are so far correct. I will never use this app again.
31 people found this review helpful
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Miles M
November 13, 2021
I don't take the LIRR that often, maybe once a month. Every time I open this app it says my session has expired, I can't log in until I reset my password, oh no you've registered a new device, update payment info, etc... Like I'm at Jamaica very stressfully trying to set everything up AGAIN before the train I want leaves, and then it freezes! Going to a kiosk is easier. The user authorization system just needs to be redone, it's a horrible UX issue.
37 people found this review helpful
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What’s new

Minor bug fixes and improvements.

App support

Phone number
+18776905116
About the developer
METROPOLITAN TRANSPORTATION AUTHORITY
wfisher@mtahq.org
2 Broadway Bsmt B New York, NY 10004 United States
+1 917-216-0432

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