MTA TrainTime

MTA (Metropolitan Transportation Authority)

About this app

The TrainTime app provides a one-stop shop for Long Island Rail Road and Metro-North Railroad customers, where riders can buy and use tickets, plan their trips, track their trains, and more.

• Buy tickets with Google Pay or credit/debit card. Split payment between two cards.
• Plan trips with departure times and transfer details before you travel. You can also search for two origin and/or two destination stations at once.
• Save your frequent trains for easy access
• Share trips with family and friends so they know when to expect you
• Follow your trip with real-time GPS tracking, updated every few seconds
• See the layout of your train and how crowded each car is
• Chat with a customer service representative for either LIRR or Metro-North within the app

Ratings and reviews

Constantly malfunctioning. I've had to pay for tickets ON BOARD because the app doesn't open or load. Yes, very convenient when it works but if u can afford to, pay at the station for a physical ticket. If u don't use it, it's good for a year!!! Tickets you buy on the app are only good until the next morning at 4 AM.

I've been using this app for a very long time and a quite disappointed. The app works great when everything is running smooth.I would have given the train time app a 5 star, but I gave it 2 stars because of the apps/system and the misunderstanding of customer service. When the system was down, the app took my money and didn't even hand me a ticket, and that's unfair. It felt like a scam and then blocked my access to my account because I took back my money stolen! And proceeds to say I used them!

It is far more accurate than using any map app as of late to plan trips, day or night, using public transit and a really easy way to distinguish which tickets you need to purchase for your trip and purchasing it securely without having to to through a third party payment app who have been limiting their services since September 2023. Hoping it will eventually develop the ability to scan MetroCards with the camera app and refill them via the same process. Thank you!

What's new

This version makes it easier to find the trip you're currently on, enabled by your location and realtime train data, and also includes several performance improvements to ticketing.