11K reviews
Content rating
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About this app

The official app of the Long Island Rail Road and Metro-North Railroad brings TrainTime to MTA eTix. You can now plan railroad trips and buy tickets all in one place without having to switch between apps.

Whether you’re new to the system or a daily commuter, make your trips as seamless as possible with:
• In-App Tickets: Our biggest request! Securely buy and use Long Island Rail Road and Metro-North Railroad (East of Hudson only) tickets in the same app you use to plan your trip
• Trip Planning: Check schedules, view track assignments, and see how full trains usually are
• Real-time Train Tracking: See exactly where each train in your trip is, check when it will arrive, and follow it throughout your trip
• Real-time Seat Availability: See the list of cars on your train and how full each one is for the best chance of snagging a seat
• Alerts: Service alerts straight from the source, presented in the context of your trip
• Chat: Text with customer service without leaving the app
• Station Information: Check upcoming departures, elevator and escalator status, and ticket office hours
• Trip Sharing: Send your trip details to friends and family
Updated on
May 9, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and Financial info
This app may collect these data types
Personal info, Financial info and 2 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

10.8K reviews
Steven Lefft
May 23, 2023
Multiple times a week when I open the app, all my personal settings get wiped out. The app behaves as if I'm using it for the first time where it shows all the welcome screens that I have to swipe through. My account stays signed in, and I still have my purchased tickets stored. However, all my personal preferences/settings (last stations selected, favorites, etc.) are erased. Therefore, I have to set everything again. This is very annoying. If this bug did not exist, I would give 5 stars.
2 people found this review helpful
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MTA (Metropolitan Transportation Authority)
May 31, 2023
Thanks for the feedback. Our development team is actively working on finding a solution for this issue.
April 7, 2023
it's soooo much easier, faster and simple, to use the TrainTime app, and follow the rules and suggestions. I don't like the crowded lines nor the rush to find the right ticket and train at the last minute. TrainTime allows me to avoid all that and let's me focus on getting the seat I want, and then get comfortable to watch a movie. TrainTime and chill. 5 stars.☆☆☆☆☆
16 people found this review helpful
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Shane Ayers
March 13, 2023
It does what it needs to do in terms o accurately communicating up to date information regarding train times between origin point and destination, and in terms of allowing purchases of tickets. Would be great if it had some additional functioanlity though (for example, the ability to report problems on the train, the ability to give general feedback, the ability to eclare a lost item and associate it with a specific train, etc).
18 people found this review helpful
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What's new

This version includes several features and bug fixes, including:
•    Added ability to scroll for more future trip results
•    Added highlighting for Peak vs Off Peak tickets in wallet
•    Several minor UI improvements and bugs fixes